Service Operations Insight

 View Only
  • 1.  Uninstall SOI Report

    Posted Oct 05, 2017 11:52 AM

    When I tried to install the SOI Report it gave me an error. Now I want to uninstall it but it will not let me. How can I uninstall it manually ?.



  • 2.  Re: Uninstall SOI Report
    Best Answer

    Posted Oct 09, 2017 03:44 AM

    Delete the install directory & remove service entries in your machines registry then restart your computer. Only do this if all else fails.



  • 3.  Re: Uninstall SOI Report

    Broadcom Employee
    Posted Apr 16, 2018 05:51 AM

    Hi,

     

    I am trying to re install SOI reports. Though I delete the old installation folder, the installer complaints the reports already installed.

     

    How do I locate the registry entry for this ? 

     

    Thanks

    Shyamala Gandi



  • 4.  Re: Uninstall SOI Report

    Broadcom Employee
    Posted Apr 16, 2018 07:46 AM

    Hi Shyamala,

     

    Please check Registry file on C:\Program Files x(86)\Zero G Registry folder (hidden) and make sure it is removed from "Control Panel -> Programs"

     

    Thanks

    Brahma



  • 5.  Re: Uninstall SOI Report

    Broadcom Employee
    Posted Apr 16, 2018 07:51 AM

    Hi Brahma,

     

    Thank you. Yes I couldn't locate registry, so I found an option from Control Panel to uninstall it. Which worked. Now SOI reports is re installed. 

     

    Thanks

    Shyamala Gandi