Service Operations Insight

  • 1.  CA SOI Error

    Posted 10-05-2017 06:09 AM

    When I see the consolidated error log, I get the following message:


    ERROR [Source=,] plugin.AbstractPlugin - Classifer.DoWork:Item is not understood by transformation engine, and will be discarded.


    For what is this?

  • 2.  Re: CA SOI Error

    Broadcom Employee
    Posted 10-13-2017 04:24 PM

    Hi Carlos,

    To find out the root cause of this error we need to analyze the logs. Just by looking at the error we can say the eirtransformation engine is discarding the data when trying to read it. You'll be better off opening a CA support case on this to find out what is causing this error.