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SOIv4.0 SP2 soitoolbox cleanHistoryData fails

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  • 1.  SOIv4.0 SP2 soitoolbox cleanHistoryData fails

    Posted 02-17-2017 12:45 PM

    Hello, so upgraded to SOI4.0 SP2 + Jan2017 Patches, in lab and I tried running 

     

    D:\APPS\CA\SOI\Tools>soitoolbox.exe -x --cleanHistoryData 60

     

    Yet it fails after doing the check with:

     

    -> Deleting History data older than 60 days from database... ERROR: SOI instance has no attribute 'serviceStatus'

     

    Is this known?



  • 2.  Re: SOIv4.0 SP2 soitoolbox cleanHistoryData fails

    Posted 02-20-2017 03:27 AM

    Hi Dan,

    this works fine on my machine:

    Please open a Support Issue to follow up.

     

    MichaelBoehm



  • 3.  Re: SOIv4.0 SP2 soitoolbox cleanHistoryData fails

    Posted 02-20-2017 06:25 AM

    Hello Daniel, we have a case already open for the same problem. Sustaining Engineering is engaged. You may consider to raise a case as well. The manual history cleanup should be working fine.

     

    Kind regards,

    Britta Hoffner



  • 4.  Re: SOIv4.0 SP2 soitoolbox cleanHistoryData fails

    Posted 02-24-2017 03:50 AM

    I noticed that it only fails when you iexecute the command from a dead state. SOI has to be running before the command is executed for it to work, you'll still be prompted to stop SOI though. 



  • 5.  Re: SOIv4.0 SP2 soitoolbox cleanHistoryData fails

    Posted 02-27-2017 02:10 PM

    Ah ok... that is the issue. This should detect that and not cause this. I'm not going to be starting this up in between each clean up command. I'll open a support case as well. Thanks.



  • 6.  Re: SOIv4.0 SP2 soitoolbox cleanHistoryData fails
    Best Answer

    Posted 03-01-2017 09:49 AM

    Thanks for the information on how to reproduce this problem (i.e., the SOI services must be stopped).  We have a fix for this issue and it is currently planned to be in the next defect pack.

     

    Thanks,

    Dave Rich