In our environment, we have SOI integrated with CA Spectrum, wherein the device name in SOI is the "System name" of the device in Spectrum.
SOI picks up the "system name" of the device added in Spectrum but not the "name".
Is there any way, by which we can map "Name" of the device with SOI.
yes, you can modify the Connector Policy to map the Name attribute instead of the SysName.
Normally SysName is the primary Correlation criteria.
Thus, you have to think about:
This mainly depends on the situation if you have more monitoring tools bringing in the same device (known by Name or SysName) and the CIs should be correlated.
Hi Palak, If you query has been answered please mark this as Correct.