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  • 1.  Operating System Models in Server Configuration Spreadsheet

    Posted Feb 17, 2016 07:46 AM

    Hi Guys

     

    As we know the eHealth data adapter does not provide the Operating System of the server. Hence we need to select the OS and CML model from the server configuration spreadsheet. But my question now is, what do we do if the actual that we need is not in the list of OS presented by CCC Spreadsheet.

     

    How do we get the OS to reflect there?

     

    Regards

    David



  • 2.  Re: Operating System Models in Server Configuration Spreadsheet

    Posted Feb 17, 2016 05:24 PM

    You can submit a request for the OS. Which OS is it exactly?

    >KIP

     

    Kip Lamb

    Sr Principal Consultant, Presales

    CA Technologies | Bellevue, WA 98005

    Office: +1 512 776 0235 | Mobile: +1 425 591 4358 | Kip.Lamb@ca.com

    <mailto:Kip.Lamb@ca.com>[cid:image003.jpg@01D1698E.C9B6FBE0][cid:image002.png@01D0928A.5E056B60]

     

    <http://www.ca.com/us/default.aspx>

    <http://www.ca.com/us/default.aspx>



  • 3.  Re: Operating System Models in Server Configuration Spreadsheet

    Posted Feb 18, 2016 01:18 AM

    Hi Kip

     

    Its Oracle Enterprise Linux 7

     

    Regards

    David



  • 4.  Re: Operating System Models in Server Configuration Spreadsheet

    Posted Mar 15, 2016 06:35 AM

    Hi Kip

     

    Do you perhaps have the link where I can request the OS model.

     

    Regards

    David



  • 5.  Re: Operating System Models in Server Configuration Spreadsheet
    Best Answer

    Posted Mar 16, 2016 12:50 PM

    Hi David,

    Please see this post for the links to request a new HML.

    Tech Tip: New Hardware Model Library updates


    hth,

    Mohindra