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  • 1.  CCC Hardware Model Request

    Posted Apr 07, 2016 09:21 AM

    Hi Guys

     

    Can anyone assist. I have since logged a hardware model request call but it hasn't been attended to since 03/15/2016.

     

    Can someone kindly assist.

     

    Support call is 22061702-1: HARDWARE MODEL REQUEST - COMPU

     

    Shauna_dorsey you helped me the last time. If possible please assist or escalate to someone within your organization.

     

    Regards

    David



  • 2.  Re: CCC Hardware Model Request

    Broadcom Employee
    Posted Apr 07, 2016 09:33 AM

    Hi David!

     

    I apologize for the delay. I will take care of this for you.

     

    Regards,

    Shauna



  • 3.  Re: CCC Hardware Model Request

    Posted Apr 14, 2016 04:03 AM

    Hi Shauna

     

    You can upload that attachment here if possible.

     

    Regards

    David



  • 4.  Re: CCC Hardware Model Request

    Posted Apr 18, 2016 06:02 AM

    Hi Shauna_dorsey

     

    Any feedback?

     

    Regards

    David



  • 5.  Re: CCC Hardware Model Request

    Posted Apr 18, 2016 10:42 AM

    David T.,

       This appears to be unanswered....

     

    I reopened the case and asked them to check on it again.

     

    If this has been addressed please let us know so we can update this forum dialog.

     

    David D.



  • 6.  Re: CCC Hardware Model Request

    Broadcom Employee
    Posted Apr 18, 2016 12:28 PM

    The files are attached to case 00354629 however, I believe that  there is a permission issue with you accessing any case that we will address with support online. Thanks!



  • 7.  Re: CCC Hardware Model Request

    Posted Apr 19, 2016 01:11 AM

    Thanks Guys Shauna_dorsey, dupda03

     

    I can now access support case 22061702 01. Please upload the files there.

     

    Regards

    David