Hi All,
I have SOI 3.3 C1 install as distributed architecture where SOI manager and UI Servers are installed on 2 different machines.
Now for some architectural changes I have to install SOI UI on the manager server, but as C1 patch is already installed I am not able to run 3.3 installer. So I decided to to uninstall C1 patch on manager but because of some problems with installer I am not able to uninstall patch and receives following erros
And error log in %temp%\CA-SAM_PATCH_UnInstaller.log says:
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Installer: No 'sea_loc' in working directory, could not define $EXTRACTOR_EXECUTABLE$
sysDriveRoot is: C:
System's temporary directory = C:\Temp
__________________________________________________________________________
InstallAnywhere 2011
Version: 12.5
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Wed Jul 01 07:18:03 EDT 2015
Free Memory: 143401 kB
Total Memory: 158400 kB
1 Command Line Args:
0: -u
java.class.path:
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\
InstData\Execute.zip
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\uninstaller.jar
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\resource
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\uninstallerResources.zip
ZGUtil.CLASS_PATH:
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\uninstaller.jar
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\resource
E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774\uninstallerResources.zip
sun.boot.class.path:
E:\Program Files (x86)\CA\SOI\jre\lib\resources.jar
E:\Program Files (x86)\CA\SOI\jre\lib\rt.jar
E:\Program Files (x86)\CA\SOI\jre\lib\sunrsasign.jar
E:\Program Files (x86)\CA\SOI\jre\lib\jsse.jar
E:\Program Files (x86)\CA\SOI\jre\lib\jce.jar
E:\Program Files (x86)\CA\SOI\jre\lib\charsets.jar
E:\Program Files (x86)\CA\SOI\jre\lib\jfr.jar
E:\Program Files (x86)\CA\SOI\jre\classes
java.ext.dirs:
E:\Program Files (x86)\CA\SOI\jre\lib\ext
C:\Windows\Sun\Java\lib\ext
java.version == 1.7.0_11 (Java 1)
java.vm.name == Java HotSpot(TM) Client VM
java.vm.vendor == Oracle Corporation
java.vm.version == 23.6-b04
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 1.7
java.vendor == Oracle Corporation
java.vendor.url == http://java.oracle.com/
java.class.version == 51.0
java.compiler == null
java.home == E:\Program Files (x86)\CA\SOI\jre
java.io.tmpdir == C:\Users\LOCALA~1\AppData\Local\Temp\3\
os.name == Windows Server 2008 R2
os.arch == x86
os.version == 6.1
path.separator == ;
file.separator == \
file.encoding == Cp1252
user.name == localadmin
user.home == C:\Users\localadmin
user.dir == E:\Program Files (x86)\CA\SOI\Patches\Uninstall_SOIPatch_RO78774
user.language == en
user.region == null
__________________________________________________________________________
Installer: No 'sea_loc' in working directory, could not define $EXTRACTOR_EXECUTABLE$
Loading externalized properties
product was null
ZeroGb2: Unable to load product from registry. Product ID: 4802d95f-1f16-11b2-b116-c3bae95ce60c
at com.zerog.ia.installer.uninstall.DescriptorList.i(DashoA10*..)
at com.zerog.ia.installer.uninstall.DescriptorList.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.o(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.m(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
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Can you please suggest
1. How to correct above error
2. If it is OS problem not allowing uninstaller work correctly, how can I install UI from 3.3 media in 3.3 C1 SOI ?
Thanks,
Ashay