Service Operations Insight

BOXI Question: report on why a service's RISK, or Health was affected

  • 1.  BOXI Question: report on why a service's RISK, or Health was affected

    Posted 09-08-2014 02:15 PM

    Looking at the SOI Dashboard, when we see that a service has a Risk and we click on the graph and generate a report, the question was asked, can we get a report telling us what alerts caused the service's health or risk to be effected?

    This is very logical request but I don't see a way to produce a report like that. Is this possible?