Issue :
Additional step needed when CCR and CCC are not installed on the same server which causes group sync to fail.
Solution:
When using CCR 1.5 the CCR web service does not allow remote access to the web service, which causes the group synchronization to fail.
The following setting needs to be added to the CCR global settings.
This can be done in two ways :
1. From The UI :
· Open the hidden global setting webpage for ccr and login
http://ccrservername/npc/default.aspx?pg=99614
This opens the hidden setting webpage
· Go to the bottom of the page and choose add new setting
· This will create a new empty entry on top of the list name it NPC.AdminCommandWS.AllowRemoteAccess and give it the value true.
· Choose insert .
· verify if the new setting is listed
· NPC.AdminCommandWS.AllowRemoteAccess with the value true
2. Using Sql :
Perform the following steps to enable CCR to accept webs service
requests which will enable it to obtain group definitions from the
Data Manager web application:
Log into the CCR MySQL database using the CCR database user-
ID and password.
Execute the following commands:
use NetQoSPortal;
REPLACE INTO general (attribute, value) VALUES ('NPC.AdminCommandWS.AllowRemoteAccess', 'true'); Commit;
To verify if the group sync is working pull some data for example Dmgroups and migrate the data.Then verify the detailed group report in ccr .