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Hi, I am administrator SOI 3.2, i want create a user (reading) for five people navigated on same service  an need to limit this access to five logins.    I accessed the site manual and online server eem. I got no response.   I need help .

  • 1.  Hi, I am administrator SOI 3.2, i want create a user (reading) for five people navigated on same service  an need to limit this access to five logins.    I accessed the site manual and online server eem. I got no response.   I need help .

    Posted Oct 20, 2014 01:47 PM

    Hi, I am administrator SOI 3.2, i want create a user (reading) for five people navigated on same service  an need to limit this access to five logins.    I accessed the site manual and online server eem. I got no response.   I need help .



  • 2.  Re: Hi, I am administrator SOI 3.2, i want create a user (reading) for five people navigated on same service  an need to limit this access to five logins.    I accessed the site manual and online server eem. I got no response.   I need help .

    Posted Oct 21, 2014 06:21 AM

    Create a new Usergroup with the same permissions as the default usergroup 'Operators(read-only' on the Console.Then add the permissions per service\Alert Qs and Customers as required. From there, I would advise you to play around in your Test area to get exactly the permissions you require. (Ex. for Alert Qs)



  • 3.  Re: Hi, I am administrator SOI 3.2, i want create a user (reading) for five people navigated on same service  an need to limit this access to five logins.    I accessed the site manual and online server eem. I got no response.   I need help .

    Posted Oct 21, 2014 08:25 AM

    Madelaine, grateful for the support, I've done this procedure ..

    how to configure a user to have simultaneous access to only two computers?