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  • 1.  Event Policies Logs

    Posted May 08, 2014 01:10 PM

    Hi all,

    I need to know if some event trigger an event policy, someone knows which logs have this information?

    Regards, Sérgio Castro



  • 2.  RE: [SOI Alarms, Alerts, and Events] Event Policies Logs

    Broadcom Employee
    Posted May 09, 2014 12:30 AM
    Hello Sergio,

    We need to look into \soi\log\eitransform.log on the machine where event policy is deployed.

    Thanks
    Brahma
    ________________________________
    From: CA Service Operations Insight SOI Global User CommunityMessage Boards [CommunityAdmin@communities-mail.ca.com]
    Sent: Thursday, May 08, 2014 10:39 PM
    To: mb_message.96521970.115857897@myca-email.ca.com
    Subject: [SOI Alarms, Alerts, and Events] Event Policies Logs


    Hi all,

    I need to know if some event trigger an event policy, someone knows which logs have this information?

    Regards, Sérgio Castro

    Posted by:sergiocastro
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    mb_message.96521970.115857897@myca-email.ca.com
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  • 3.  RE: [SOI Alarms, Alerts, and Events] Event Policies Logs

    Posted May 09, 2014 06:21 AM

    Hi Brahma,

    Thanks for you time.

    I searched for the file that you told me and I don't have it on the deploy server, I found the file at my SOI server but on it, I don't have the information that I need. Do you suspect anything for this behavior?

    Regards, Sérgio Castro



  • 4.  RE: [SOI Alarms, Alerts, and Events] RE: [SOI Alarms, Alerts, and Events] E
    Best Answer

    Broadcom Employee
    Posted May 09, 2014 06:35 AM
    Hi Sergio,

    Please enable “FOR EI TRANSFORMATION DETAIL” debug section in the \soi\resources\log4j.xml on the connector node where policy is deployed. This will create eitransform.log file

    Thanks

    Brahma Addepalli
    CA Technologies
    Principal Support Engineer
    Tel: +71847
    Brahmaiah.Addepalli@ca.com

    <mailto:Brahmaiah.Addepalli@ca.com>[cid:image001.png@01CF6BA0.775BFB90]<http://www.ca.com/>
    P Please consider the environment before printing this e-mail.

    From: CA Service Operations Insight SOI Global User CommunityMessage Boards [mailto:CommunityAdmin@communities-mail.ca.com]
    Sent: Friday, May 09, 2014 3:51 PM
    To: mb_message.96521970.115949377@myca-email.ca.com
    Subject: [SOI Alarms, Alerts, and Events] RE: [SOI Alarms, Alerts, and Events] Event Policies Logs


    Hi Brahma,

    Thanks for you time.

    I searched for the file that you told me and I don't have it on the deploy server, I found the file at my SOI server but on it, I don't have the information that I need. Do you suspect anything for this behavior?

    Regards, Sérgio Castro
    Posted by:sergiocastro
    --
    CA Communities Message Boards
    236833617
    mb_message.96521970.115949377@myca-email.ca.com<mailto:mb_message.96521970.115949377@myca-email.ca.com>
    https://communities.ca.com