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  • 1.  Event Policies Based on Alert Details

    Posted Jul 21, 2015 11:14 AM

    Hi,

     

    Can anyone suggest how can we create event policies based on details in Alert details?

     

    Please suggest the property name to be used and a sample filter.

     

    Regards,

    Manu

    +91 8754587671



  • 2.  Re: Event Policies Based on Alert Details

    Posted Jul 21, 2015 11:37 AM

    Hi Manu,

     

    I recommend reading the SOI Documentation, chapter "Event Management": https://wiki.ca.com/display/SOI33/Event+Management

    There you have multiple examples and scenarios.

     

    MichaelBoehm