Service Operations Insight

 View Only

Tech Tip: Data Manager keeps logging you out?

  • 1.  Tech Tip: Data Manager keeps logging you out?

    Posted Oct 16, 2014 11:22 AM

    ISSUE:

      For security reasons, Data Manager logs the user out after a set period of inactivity.

     

    Solution:

         To change the default log out time period:

     

    1. Navigate to the following directory: 

      <ccc_install_folder>/ApacheTomcat/webapps/dm/web-inf

    2. Using a text editor, edit the web.xml file.
    3. Search for the session-timeout property.
    4. Change the value, as follows:
      • Enter any integer to specify the number of minutes of inactivity before a session times out.

      • Enter -1 to disable the time out altogether.