Service Operations Insight

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  • 1.  DNS name instead of hostname

    Posted May 02, 2014 07:57 AM

    Hello

    The CI's in SOI display their hostnames.

    How can it be change to use their DNS names to be used in services and alerting.

    The customer use DNS names in Spectrum.

    Regards

    Kla



  • 2.  RE: DNS name instead of hostname

    Broadcom Employee
    Posted May 02, 2014 03:07 PM

    Depending on the source MDR (Spectrum, SCOM, etc), you can probably adjust the connector policy file to use the CI's IP address in lieu of the DNS name for the label.

    Note this adjustment may need to be applied for various EventClasses in the policy file (computer system, switch, router, etc).



  • 3.  RE: DNS name instead of hostname

    Posted May 02, 2014 04:43 PM

    Hello

    Thanks for the info

    Can you provide more detail if possible.

    Which policy file and which lines should be modified

    Customer uses Spectrum Connector

    Thanks in advanced

    Klaus