Some updates yesterday caused a change in the way stuff got loaded by the network. We reverted the change and "Voila!".
Engineering will need to look into it a bit more to see why there was such a specific (and not exactly expected) impact.
So, you should be good for now.
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Nik
Rally Sales Engineer
Rally Software
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Original Message:
Sent: 10-18-2019 10:29 AM
From: Greg Monahan
Subject: Technical Services (TS) Query Counter app can't update settings
And now they work again. Was this something that was inflight or just gremlins?
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Benefitfocus.com, Inc
Original Message:
Sent: 10-18-2019 09:08 AM
From: Greg Monahan
Subject: Technical Services (TS) Query Counter app can't update settings
This appears to be the case for several HTML/Javascript apps. All are 2.1 SDK Javascript.
It's not just existing apps that don't have access to the settings - as if they were damaged and non-retrievable. This occurs with a new instance of the app with the same code that worked previously.
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Benefitfocus.com, Inc
Original Message:
Sent: 10-18-2019 08:59 AM
From: Greg Monahan
Subject: Technical Services (TS) Query Counter app can't update settings
I use the TS Query Counter app a lot. It gives me a quick pulse on changes and errors and where I need to help teams with data accuracy.
Something changed in the last week. I am no longer able to select the App Settings from the menu to make changes to the variables or the page layout that displays the variables and other static text.
I've checked this on multiple pages. Is anyone else seeing this?
Here's the repo where the code lives:
https://github.com/RallyTechServices/query-counter
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Benefitfocus.com, Inc
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