Rally Software

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  • 1.  Google Cloud Platform Maintenance Timing

    Posted Sep 18, 2019 11:24 AM
    Edited by Neil Goodwin Sep 18, 2019 11:25 AM
    Hi,

    We received multiple notifications regarding the Rally maintenance for the move to Google Cloud.  It looks like it was originally scheduled for this Saturday 9/21, but has since been moved to next Saturday 9/28 (I think). 

    Can you please confirm the timing of the maintenance?  The notifications did not mention the maintenance being rescheduled or changing dates.  It simply came in with a different date, so it actually seems like there is the same exact maintenance two weeks in a row if you follow the email notifications.


    Maintenance window is planned for Saturday, September 21st, between 12:00am - 5:00am MDT (Updated)

    Additional notes have been added to this event.

     

    9/28/19 6:00:00 AM UTC

    Info

    Update: Due to some pre-work performed by our operations team, we are shortening our maintenance window by 3 hours.  The new window is now 12:00 AM MDT to 5:00 AM MDT

    System maintenance is scheduled for Saturday, September 28th from 00:00 to 05:00 MDT.  During this time, the application will be unavailable as we will be completing our move of the Rally Software® Service from our legacy data-centers to Google Cloud Platform based data centers that we started during a maintenance window in August.


    Latest notification:

    Maintenance window is planned for Saturday, September 28th, between 12:00am - 5:00am MDT (Updated)

    Additional notes have been added to this event.

     

    9/28/19 6:00:00 AM UTC

    Info

    Update: Due to some pre-work performed by our operations team, we are shortening our maintenance window by 3 hours.  The new window is now 12:00 AM MDT to 5:00 AM MDT

    System maintenance is scheduled for Saturday, September 28th from 00:00 to 05:00 MDT.  During this time, the application will be unavailable as we will be completing our move of the Rally Software® Service from our legacy data-centers to Google Cloud Platform based data centers that we started during a maintenance window in August.

     



    ------------------------------
    Thanks!
    Neil
    ------------------------------


  • 2.  RE: Google Cloud Platform Maintenance Timing
    Best Answer

    Broadcom Employee
    Posted Sep 18, 2019 11:28 AM
    Hello Neil,

    I apologize for the confusion.  The maintenance window is scheduled for September 28th between 12:00AM-5:00AM MDT.   

    Thank you,

    Christian


  • 3.  RE: Google Cloud Platform Maintenance Timing

    Posted Sep 18, 2019 11:32 AM
    Thanks Christian for confirming!