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Problem with header in mails received from CA Agile Central when working in Outlook

  • 1.  Problem with header in mails received from CA Agile Central when working in Outlook

    Posted 01-04-2018 02:53 AM
      |   view attached

    Rally (created an idea to get this corrected).

     

    Are there others who have the same problem as we do - that the mail header of the mails received from CA Agile Central looks terrible? - see screenshot.



  • 2.  Re: Problem with header in mails received from CA Agile Central when working in Outlook

    Posted 01-04-2018 06:53 AM

    Yes, @Birgitte,
    Mine look pretty much like your screenshot, yes -- give or take that 'CHANGE NOTIFICATION' element on the right.

     

    I've always viewed these emails as fairly mechanical and functional -- given how the body of the emails also uses the default Times New Roman font (from my Outlook?) -- and not been worried by it.

     

    --Nev.



  • 3.  Re: Problem with header in mails received from CA Agile Central when working in Outlook

    Posted 01-04-2018 08:48 AM

    Hi Birgette,

     

    We have decided to open a defect for this issue. I have reached out to you through the case. If other users who see this Discussion and are also experiencing this issue would like to be notified directly please open a case and we will include you on the defect. Sorry for the trouble!