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Broadcom dropping CA SAM as product as of 12/31/2019

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  • 1.  Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-11-2019 10:21 AM
    ​Hola - we just found out that Broadcom is dropping CA SAM (Software Asset Manager) as of 12/31/2019.  Is there a transition plan for current customers using SAM?  Will there be an alternative software? Will we be transitioned to Aspera for support/licensing?


  • 2.  RE: Broadcom dropping CA SAM as product as of 12/31/2019
    Best Answer

    Posted 09-11-2019 10:45 AM
    Hello Rebecca, This is Shiva Ambati here. I am the product manager for CA SAM software. We are not dropping support for CA SAM as of 12/31/2019. This is incorrect information. If you wish to discuss further on this, please reach out to me at shivakumarreddy.ambati@broadcom.com.

    Thank You,
    Shiva


  • 3.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-11-2019 10:53 AM
    So you will support but no longer sell? provide upgrades?  What the situation exactly for CA SAM after 12/31/2019?​


  • 4.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-11-2019 10:59 AM
    Rebecca, we will continue to support SAM and provide the monthly catalog releases as well.


  • 5.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-11-2019 11:06 AM
    How about upgrades in addition to monthly catalog releases?​ and for how long?  How long will Broadcom continue to support CA SAM if it is no longer selling/licensing SAM?  Until the end of 2020?  A little more information would be helpful for orgs that may need to plan longer term for budget if we will have to deploy a new product by end of 2020, for example.


  • 6.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-11-2019 11:11 AM
    Rebecca, I have responded to your email and asked for a suitable time to discuss over a call. Let us discuss over the call.


  • 7.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-11-2019 11:13 AM
    why not post here where all CA SAM customers have information? I'm assuming from this answer that you will *not* be selling anymore, nor providing software upgrades, nor providing support much longer past 12/31/2019.​


  • 8.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-11-2019 11:28 AM
    Rebecca, I have already communicated that we are not stopping support for CA SAM as of 12/31/2019 and will continue to sell, provide newer releases, monthly catalog much longer past 12/31/2019.


  • 9.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-12-2019 08:03 AM
    Hi, 

    I do note that we announced the end of support for the 4.2.x releases on this date - https://techdocs.broadcom.com/us/product-content/status/announcement-documents/2019/ca-software-asset-manager-4-2-x-eod-announcement.html

    As Shiva Kumar describes, this is specific to those older releases; the current 4.4.0 version continues to be sold and supported.

    While we're discussing upgrades, however, please also be aware that PHP 7.0 itself end of service, so you may wish to look at the php 7.2 version while planning - see here: https://techdocs.broadcom.com/us/product-content/status/announcement-documents/2019/php-7-0-release-end-of-service-courtesy-reminder.html?r=2 

    Iain


  • 10.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-13-2019 10:34 AM
    Lain, will the php version used by SAM be updated by the installer when installing sam 4.4?



  • 11.  RE: Broadcom dropping CA SAM as product as of 12/31/2019

    Posted 09-13-2019 10:41 AM
    It won't,no - 4.4 is available in PHP 7.0, 7.1 and 7.2 editions, and you download the one you need. You can also install the relevant PHP to go with it.