CA Service Management

 View Only
Expand all | Collapse all

approval option for SLA in CA BSI

  • 1.  approval option for SLA in CA BSI

    Posted Jan 14, 2021 08:49 AM
    Hi Team

    can we have an approval option for SLA in CA BSI 

    Thanks

    Santhosh


  • 2.  RE: approval option for SLA in CA BSI

    Posted Mar 03, 2021 08:46 AM
    Hi Santhosh,
    As I know in CA BSI there is possibility to approve whole contract only.
    This link to article about  contract approval:
    https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-business-service-insight/8-3-5/design-and-implementation/service-level-management/contracts/contract-workflow.html#concept.dita_6796e47d8045b9cb36cde82a477ea033a4c16c52_ApproveorRejectContracts

    Best regards