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SDM whith BOXI Integration

  • 1.  SDM whith BOXI Integration

    Posted Sep 23, 2020 04:58 PM
    Hi everyone,
    I am currently working with the CA SDM and BOXI integration, and I have the following problem with BOXI reports.

    I Configured a external SDM access with two different domains pointing to the same public ip

    sdesk.Domain1.com:8080/CAisd/pdmweb.exe
    sdesk.Domain2.net:8080/CAisd/pdmweb.exe

    the users who enter with dominio 1 to consult BOXI reports through the SDM reports tab, can see them without problems


    But, the users who enter with dominio 2 to consult BOXI reports through the SDM reports tab, CANNOT see them



    the tests were performed with different users entering SDM through both domains.

    I will be very grateful for your reply.
    Regards,
    Marco Velazquez.


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    ITSM Consultant
    Dayset
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