Hi Mohamed,
OOTB the properties associated with the category do I appear on ServicePoint when you create a ticket. I do not remember having to do anything in the configuration for these to appear. Is this not working for you OOTB or perhaps you have a slightly different issue that you might want to elaborate on?
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Kind Regards,
Brian
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Original Message:
Sent: 09-21-2020 05:13 PM
From: Mohamed Mahdy
Subject: Properties Value for Service point
Dear All,
I need your help to appear request properties value in service point.
In service desk administration tab> xflow interface> Object Attributes
what is Attribute Name and Attribute Value for request property value?