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  • 1.  SDM 17.2 - Oracle support

    Posted Jul 18, 2020 03:57 AM
    Hi All,
    We are running SDM 17.2 RU2 on Oracle 12.1.0.2. It appears Oracle support for this version ends in 2020. Per SDM support matrix, 17.2 RU2 is supported by Oracle 12c but not 19. Looking at few Oracle forums, it appears Premium support ended in 2019 & extended support exists until Jul 2022.

    Looking to hear if someone has travelled a similar path; what options could be considered?

    Thanks & Best Regards,
    Balaji


  • 2.  RE: SDM 17.2 - Oracle support
    Best Answer

    Broadcom Employee
    Posted Jul 20, 2020 05:40 AM
    Is an upgrade to 17.3 an option for you?

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-3/CA-Service-Management-17_3-Release-Notes/supportability-matrix.html#concept.dita_dd801bb19d89d244b4d622363543c4d9b19fdac9_Database
    ​
    Original Message