CA Service Management

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  • 1.  Catalog 17.2 - Forms: Rows are misaligned

    Broadcom Employee
    Posted Jan 06, 2020 08:29 AM

    Hi All 

    Happy New Year to everyone .. wishing you all the best for 2020 

    I need some advice, please. I have an issue where the rows of a forms are not aligned correctly as shown below: 



    I did find a Defect that is for 17.1 for misaligned columns but nothing about 17.2 and rows. 

    DE41957 - Form Field Misalignment in column layout
    Description: The fields when part of the column layout is overlapped in the request screen and not in the form designer. The display is overlapped between both the fields in case of the customer exported forms these are the 2 select boxes

    Can someone please advise me what to check?

    Regards, 
    Kaveek



  • 2.  RE: Catalog 17.2 - Forms: Rows are misaligned
    Best Answer

    Broadcom Employee
    Posted Jan 09, 2020 04:39 AM
    Hi Kaveek,

    I see that screenshot appears to be the Service Point interface; does it happen in the Catalog UI (both when raising a request and in the Form Designer itself) as well? It may be customization in the filestore\custom folder not having been updated to reflect changes in a patch as well.

    regards
    Iain