Hello,
after integrating Jasper-Reporting with CA Service Management we did all post-install-steps for xFlow-Interface as described in docops.
Next step was to call app insights from xFlow-interface. This worked only once and User firstName_LastName has been created in Jasper-Organisation casm_insights.
After some tests login is no longer possible.
New contacts are not created automatically in Jasper-Organbisation.
Since that insights-app is no longer available.
After clicking insghts-app we get following error:
ERROR: Document could not be retrieved due to an internal server error. Contact the administrator.
In this case docops guids to following logs to look in:
jasperserver.log, insightMS.log (see attached files).
Has anybody any idea?
Thanks,
Peter
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Senior Technical Consultant
Fujitsu Services
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