CA Service Management

 View Only

17.3 RU04 maileater temporarily very slow

  • 1.  17.3 RU04 maileater temporarily very slow

    Posted Oct 20, 2021 07:26 AM
    Hi,
    on customer's productive system, since a week, we have the problem, that maileater works very slow.
    Normally, when mail is sent to mailbox, it lasts about a max. a minute till new incident is available.

    Now we have waiting-times up to hours.
    Sometimes maileater comes back working ok himself, but killing pdm_maieater.nxd makes it good for a while (after slump had started it again).

    maileater.nxd.log shows a lot of errors but it shows them also when maileater is working ok.

    Any idea what I could check.
    Does maileater store incoming mails (read from mailbox) temporarilly so that AntiVirus can block it working?

    Regards,
    Peter