CA Service Management

  • Private Community
 View Only

  • 1.  Survey Notification

    Posted Mar 13, 2020 09:22 AM
    Hello,

    Is there a way to unified the survey notification with the closure of the ticket notification??

    Regards.


  • 2.  RE: Survey Notification
    Best Answer

    Broadcom Employee
    Posted Mar 16, 2020 04:59 AM
    Hi Jason,

    The one option I can think of would be to build\include the survey URL inside the close notification URL



    ------------------------------
    Kind Regards,
    Brian
    ------------------------------

    Original Message