Appear Pop up message

[asim Shah]

Hi Guys


We need to show pop up message after saving change order ticket which will display "Please Add Server(s) under Configuration Management Tab".

SInce the CIs can only be attach after saving the ticket, in this way the user will not forget to update the CIs

PLs if anyone can help

Many Thanks

[Brian Mathato]

Hi Asim,

This sounds like HTML/JavaScript 101. 

You could

1. Invoke the popup via the windows alert() function, which you could include in the form.

https://www.w3schools.com/jsref/met_win_alert.asp#:~:text=The%20alert()%20method%20displays,browser%20to%20read%20the%20message.


2. Alternatively, add a mandatory property to the category in question which might help as a reminder

3. It also looks like the issue might be addressed by following the suggestion of a similar question you posted before:

https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=f9762fe1-0052-4cee-95ee-78e2de9366d5&CommunityKey=e2cd3188-49bc-4f38-88f1-74260f56fa66&tab=digestviewer#bmf9762fe1-0052-4cee-95ee-78e2de9366d5



------------------------------
Kind Regards,
Brian
------------------------------

[asim Shah]

Hi Brian

Thanks for you advise, where can i find save button on detail_chg page? so ill put the function to alert popup message

[asim Shah]

anyone?

[hermann1815]

Hi,

create a JS variable in JS-part on top in detail_chg.htmpl:

var ci_list_length = "$args.asset.length";​​​

And then a JS-function:

function preSaveTrigger()
{
if (ci_list_length > 0)
{
return true;
 }
else
{
alert("Please Add Server(s) under Configuration Management Tab!");
return false;
}
}​​

That should do it. Sorry the formatting won´t work today.

[asim Shah]

HI Henning

Thanks for your input but this code does not allow me to save change order as it keep alerting to add CI and that is technically not possible, as you know the change must exist in database before we can add CIs

Can we amend something like the change order saves as well as prompt a message to add ci? 

not sure but i think preSaveTrigger() will not work here.

[asim Shah]

HI Henning

i have achieved this via Action Macro in workflow with the addition of one more task related to rfc creator

if (asset length > 0) {
skip the task
}
else{
assign to rfc creator.
}