CA Service Management

Expand all | Collapse all

CA Service Desk Change Calendar

  • 1.  CA Service Desk Change Calendar

    Posted 13 days ago
    Change Calendar

    Hi does anyone know what controls the visibility within the change calendar between whether you see three dots or actual text as in the screenshot?

    For the one entry I have 9:00 1 Normal.  Where does that come from.


  • 2.  RE: CA Service Desk Change Calendar

    Broadcom Employee
    Posted 12 days ago
    Hi Simon,

    When you log a change there is a dropdown field from where you can select the change type. I think the information you see on the Calendar comes from there.

    ------------------------------
    Kind Regards,
    Brian
    ------------------------------



  • 3.  RE: CA Service Desk Change Calendar

    Posted 12 days ago

    That's awesome, thank you very much

     

    Regards

     

    Simon Ellis