CA Service Management

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  • 1.  Display terms of Usage to users

    Posted Jun 19, 2021 08:55 AM
    Edited by Sidd Jun 19, 2021 08:56 AM
    We want to set Terms of usage to users and make it mandatory for all including Analysts and Admins

    We have followed the below doc to create one but it doesn't work in our environment. Can some one assist on how to make it work?? 

    Setting Up Terms of Usage

    SDM Version : 17.3 RU 03
    OS: Windows server 2019 

    Best Regards, Sidd

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    Sidd
    SDM Administrator
    Infy-IND
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  • 2.  RE: Display terms of Usage to users

    Posted Jun 19, 2021 09:56 AM
    We have found the solution to this: 
    1) Multi tenancy should be enable in your environment
    2) Create a terms usage: Administration>Security and Role Management>Terms of Usage
    3) Open any of the Tenant from the Tenants : Administration>Security and Role Management>Tenants
    4) Edit the Tenant details and update the Terms of Usage filed with the specific Terms that you created in step 2
    5) Logout and login again

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    Sidd
    SDM Administrator
    Infy-IND
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