CA Service Management

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APM webservice API

  • 1.  APM webservice API

    Posted 27 days ago

    In APM, if you go to http://APMserver:99/ITAMService/Service.asmx you will see a list of webservice supported operations.

    If you then click on one of the operations, such as SearchAndSave, it will show you the format for the SOAP Request:

    POST /ITAMService/Service.asmx HTTP/1.1
    Host: caapm
    Content-Type: application/soap+xml; charset=utf-8
    Content-Length: length
    <?xml version="1.0" encoding="utf-8"?>
    <soap12:Envelope xmlns:xsi="" xmlns:xsd="" xmlns:soap12="">
        <AuthHeader xmlns="">
        <SearchAndSave xmlns="">

    I have yet to find the documentation for the format of what goes into RequestStream and DataStream. Does anyone know where to find that or have an example? It appears to want it base64 encoded and I know how to do that.

    Many thanks in advance.

    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants

  • 2.  RE: APM webservice API

    Broadcom Employee
    Posted 13 days ago
    Hello Lindsay,

    I have noticed that there is an alternate Web Services approach provided in ITAM, that appears to be separate from the above approach.  You can view this by logging to ITAM Web UI as an admin user (ie:  uapmadmin). Under the Administration tab, select sub-tab Web Services, and you will find additional documentation for Web Services as well as the WSDL download.

    Please check if this might work for your requirements.  Thanks

  • 3.  RE: APM webservice API

    Posted 12 days ago
    Hi David,

    Thanks for the response. I have seen the documentation of which you speak but find it very lacking.

    Do you have any examples you can share where you have used the APM web-service API?


    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants