CA Service Management

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  • 1.  Software Asset Management and Clarity Service Management

    Posted Nov 19, 2019 01:19 PM
    Hello, two questions please:
    Will Snow Asset management integrate harmoniously with Clarity SM? Can anyone advise on personal experience? Pros and cons? 

    What is the native software Asset management solution for Clarity SM? What are the pros and cons?

    Thank you!


  • 2.  RE: Software Asset Management and Clarity Service Management
    Best Answer

    Broadcom Employee
    Posted Nov 20, 2019 06:04 AM
    Hi,

    I can't comment on Snow Asset Management, sorry - it's not something I've used myself. But the native solution is a combination of Asset Portfolio Management and CA SAM; here's a link to the relevant part of the site:

    https://www.broadcom.com/info/clarity-sm/asset-portfolio-management

    And to install it and start taking a look:

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-2/getting-started.html#concept.dita_6b2d3594c04a200a4fadb0db44e5da6c7d71ed81_AssetPortfolioManagement

    Iain
    Original Message


  • 3.  RE: Software Asset Management and Clarity Service Management

    Posted Nov 22, 2019 04:12 PM
    Are you asking this because you already use Snow Asset management?

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    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants
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    Original Message