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Install Xflow

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  • 1.  Install Xflow

    Posted 01-21-2020 05:35 PM
    Hi Team,

    Is it possible to install Xflow on a different server than the Service Desk, on dedicated server ?

    Thank you!


  • 2.  RE: Install Xflow
    Best Answer

    Posted 01-22-2020 04:03 AM
    As far as I can see, there is no restriction as to which server to install xFlow on. You can pretty much install it on a remote server, other than the Service Desk server.

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    Kind Regards,
    Brian
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  • 3.  RE: Install Xflow

    Posted 01-22-2020 02:07 PM
    Please note that in Advanced Availability (AA) mode, the xFlow Interface can only be installed on an Application Server.

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    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.
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  • 4.  RE: Install Xflow

    Posted 01-22-2020 02:20 PM
    Thank you Paul,

    On a conventional configuration is necessary install xflow on a secondary server ?


  • 5.  RE: Install Xflow

    Posted 01-22-2020 02:43 PM
    "The CA 
    xFlow Interface
     server is deployed only if you have installed CA Service Desk Manager in your environment.
    For 
    conventional configuration
    , it is recommended that you install the 
    xFlow Interface
     server on a secondary server.
    Advanced Availability
     users can only install the 
    xFlow Interface
     server on an application server."

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-2/installing/installing-ca-service-management-17-2/installing-ca-service-desk-manager.html


  • 6.  RE: Install Xflow

    Posted 25 days ago
    Documentation could be misleading on this because of the word "recommended" in sentence "For 
    conventional configuration
    , it is recommended that you install the 
    xFlow Interface
     server on a secondary server." What it actually means is that you can install xFlow on your primary SDM server of conventional configuration. If you want to install it on a dedicated server on conventional configuration, it is mandatory to install secondary server for SDM first on that dedicated server and after that you can install xFlow interface.

    BR,
    Alen

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    Alen Sinanovic
    Senior System Engineer Specialist
    Sedam IT d.o.o.
    Croatia
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