Install Xflow

[Wicner Chacon]

Hi Team,

Is it possible to install Xflow on a different server than the Service Desk, on dedicated server ?

Thank you!

[Brian Mathato]

As far as I can see, there is no restriction as to which server to install xFlow on. You can pretty much install it on a remote server, other than the Service Desk server.

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Kind Regards,
Brian
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[Paul Coccimiglio]

Please note that in Advanced Availability (AA) mode, the xFlow Interface can only be installed on an Application Server.

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Paul Coccimiglio
Principal Support Engineer
Broadcom Inc.
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[Wicner Chacon]

Thank you Paul,

On a conventional configuration is necessary install xflow on a secondary server ?

[Chi Chen]

"The CA 

xFlow Interface

 server is deployed only if you have installed CA Service Desk Manager in your environment.

For 

conventional configuration

, it is recommended that you install the 

xFlow Interface

 server on a secondary server.

Advanced Availability

 users can only install the 

xFlow Interface

 server on an application server."

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-2/installing/installing-ca-service-management-17-2/installing-ca-service-desk-manager.html

[Alen Sinanovic]

Documentation could be misleading on this because of the word "recommended" in sentence "For 

conventional configuration

, it is recommended that you install the 

xFlow Interface

 server on a secondary server." What it actually means is that you can install xFlow on your primary SDM server of conventional configuration. If you want to install it on a dedicated server on conventional configuration, it is mandatory to install secondary server for SDM first on that dedicated server and after that you can install xFlow interface.

BR,
Alen

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Alen Sinanovic
Senior System Engineer Specialist
Sedam IT d.o.o.
Croatia
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