CA Service Management

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  • 1.  SDM CORA API STOPPED WORKING

    Posted Jul 08, 2019 10:28 AM
    CORA API seems to stop working and we cannot create CI related data. In the logs we can see errors about CORA. The customer has a testenvironment that is similar to production with a copy of the database etc. In test we cannot see the problem. In production we can see plenty of launchit.exe in memory but not in test. Also Microsoft SQL Management Studio and Client Connectivity tools are version 17.9.1 in test but 17.9 in production. If I recyle SDM the CORA API will work again for some time. SDM is version 17.1.

    Error messages in logfiles:

    06/19 11:47:17.16 SRV3111 mdb_registration_ 7160 ERROR mdb_registration.c 935 Unable to initial CORA API. RC: 470200
    06/19 11:47:17.16 SRV3111 mdb_registration_ 7160 ERROR mdb_registration.c 937 CORA Error Message:Cora not initialized yet!
    06/19 11:47:17.16 SRV3111 bpvirtdb_srvr 8336 SIGNIFICANT vdbmisc.c 1887 Requested 50 keys but received 0 keys only

    19/06/24 19:48:49: [           3280] ERROR Cora.SqlSrvr                    - 48287352 SQLSRVR::logon Unknown Error [sqlclass.cpp:128]19/06/24 19:48:49: [           3280] ERROR Cora.SqlSrvr                    - 48287352 SQLSRVR::logon Unknown Error [sqlclass.cpp:128]19/06/24 19:48:49: [           3280] ERROR Cora.SqlSrvr                    - 48287352 Throwing CCoraException((LONG) CORA_ERROR_CCORAMSS_INIT, (PCHAR)_datasource.GetLastErrorMsg())sqlclass.cpp/130 [sqlclass.cpp:130]19/06/24 19:48:49: [           3280] ERROR Cora.SqlSrvr                    - 48287352 SQLSRVR::logon catching (...) [sqlclass.cpp:135]19/06/24 19:48:49: [           3280] ERROR Cora.SqlSrvr                    - 48287352 SQLSRVR::logon throwing 470224 [sqlclass.cpp:136]19/06/24 19:48:49: [           3280] ERROR Cora.SqlSrvr                    - 48287352 Throwing CCoraException((LONG) CORA_ERROR_CCORAMSS_INIT, (PCHAR)_datasource.GetLastErrorMsg())sqlclass.cpp/139 [sqlclass.cpp:139]19/06/24 19:48:49: [           3280] ERROR Cora.CCoraMss                   - 48286192 CCoraMss::DbConnect catching cre [coramss.cpp:511]19/06/24 19:48:49: [           3280] ERROR Cora.CCoraMss                   - 48286192 Throwing crecoramss.cpp/512 [coramss.cpp:512]19/06/24 19:48:49: [           3280] ERROR Cora.CCoraApi                   - 48143048 ca_reg_initW catching cre [coraapi.cpp:1675]


  • 2.  RE: SDM CORA API STOPPED WORKING
    Best Answer

    Broadcom Employee
    Posted Jul 10, 2019 12:47 PM
    Seems to be a duplicate of the following post:

    https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?GroupId=2125&MessageKey=491165a4-8641-4490-a2ed-b3feaafa9632&CommunityKey=e2cd3188-49bc-4f38-88f1-74260f56fa66&tab=digestviewer&ReturnUrl=%2fenterprisesoftware%2fcommunities%2fcommunity-home%2fdigestviewer%3fcommunitykey%3de2cd3188-49bc-4f38-88f1-74260f56fa66%26tab%3ddigestviewer

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    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.
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