Hello Michael,
> However, its justification is based on data integrety. Which I dont understand, because "data integrety" is taken into account as well,when archiving tickets. So , if this works, why doesn't it work for CI's.
If I'm remembering this correctly, the data integrity concern was not just
within the CMDB/ITSM product, but because CIs are
used across multiple CA products, which the Archive and Purge Rules might not necessarily have an insight into.
Like most of these things, if you understand the rules, you can break them where it makes sense.
Kyle_R.
Original Message:
Sent: 03-24-2020 12:06 PM
From: Michael Müller
Subject: archive and purge of CI's
Thank you , Karen !!!
It sais: "Contacts and Configuration Items cannot be purged with Archive and Purge rules."
However, its justification is based on data integrety. Which I dont understand, because "data integrety" is taken into account as well,when archiving tickets. So , if this works, why doesn't it work for CI's.
Anyway, thanks for the input and kind regards.
.........MIchael
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Principal Services Consultant
HCL Enterprise Studio
Germany
Original Message:
Sent: 03-24-2020 11:18 AM
From: Karen Matoke
Subject: archive and purge of CI's
Hi Michael,
Presumably, it looks the question has been raised by someone at some point in time - I found this knowledge article:
https://knowledge.broadcom.com/external/article?articleId=50472
Title: Can Archive and Purge rules be used to delete Service Desk contacts? Can Archive and Purge rules be used to delete configuration items (CIs)?
Regards,
Karen
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Broadcom
Original Message:
Sent: 03-24-2020 11:11 AM
From: Michael Müller
Subject: archive and purge of CI's
Hi SDM community.
Has anyone ever thought about or even implement "archive and purge" of CI's.
Thanks for sharing expirience, hints and thoughts.
Regards
........Michael
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Principal Services Consultant
HCL Enterprise Studio
Germany
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