Problem with Catalog Attachments

[Paulo Freire Ferrarini]

When I try do downloadan attachment from a service catalog request that has an accent in the file name I receive the following error:
An exception occurred while rendering the page, please contact the administrator for more information. 

[Alen Sinanovic]

Hi,

I think you should open a support ticket for that. If there is a problem with URL links that have accent in file name, it should probably be resolved as a defect so it is included in the next patch for everyone. If there is really a problem with accented file names, I don't think it should be resolved with a workaround (even if someone has a solution).

Kind regards,
Alen

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Alen Sinanovic
Senior System Engineer Specialist
Sedam IT d.o.o.
Croatia
www.sedamit.hr
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[Pablo Oyarzo]

Hi Paulo, 
The following documents should be helpful on this matter:
https://knowledge.broadcom.com/external/article?articleId=30459
https://knowledge.broadcom.com/external/article?articleId=6120
Regards, 
Pablo

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Senior Support Engineer
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