CA Service Management

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  • 1.  17.3 RU06 CA Service Catalog - cannot be started - not in Service-List

    Posted Oct 13, 2021 07:16 AM
    Hi,
    after upgrading SLCM from 17.3 (new installation) to RU06 - catalog-service not avaliable in startlist.

    Other system with same instal-status (17.3 06) has 

    Can't find an error for it in installation logs. 

    How can I get "D:\Program Files\CA\Service Catalog\view\bin\ViewService.exe" -s "D:\Program Files\CA\Service Catalog\view\conf\viewService.conf"
    into Services?

    What can I start to do this with installation-Routines?
    RU06 cannot be reinstalled cause al_cdb_installstate says that it is installed successfully,

    Any idea?

    Thanks,
    Peter


  • 2.  RE: 17.3 RU06 CA Service Catalog - cannot be started - not in Service-List

    Posted Oct 13, 2021 08:36 AM
    Try running
    cd /d "D:\Program Files\CA\Service Catalog\view\bin"
    ViewService.exe -install​ "D:\Program Files\CA\Service Catalog\view\conf\viewService.conf"



  • 3.  RE: 17.3 RU06 CA Service Catalog - cannot be started - not in Service-List

    Posted Oct 13, 2021 09:35 AM
    Hi Cristi,
    many thanks.

    It looks that it did it.
    Great ...
    I got errors with install-command, but services are available now and where started.

    Many thanks,
    Peter