CA SDM upgrade from 17.1 to 17.2 failed at upgrading MDB patch, below are the logs from install.log file.
Any inputs please
2019/09/13 13.45.25.803 DEBUG [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [ProgressPage] Task State Changed. TaskID: task.sdm.patch.mdb.17.2,Applying CA Service Desk Manager MDB Update(s) : 17.2 , Old State: running, New State:failed
2019/09/13 13.45.25.804 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DeployThread] Saving task status to DB for task task.sdm.patch.mdb.17.2
2019/09/13 13.45.25.804 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DeployThread] Saving task 'task.sdm.patch.mdb.17.2' status to DB ....
2019/09/13 13.45.25.804 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DatabasePersister] Saving component install state to database.
2019/09/13 13.45.25.804 DEBUG [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DatabasePersister] Insert/Update Parameters: productCode (0); currVersion (17.2); status(failed); packageId(task.sdm.patch.mdb.17.2)
2019/09/13 13.45.25.822 DEBUG [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DatabasePersister] Query Parameters: lower(machineName) - (servername); lower(packageid) - (task.sdm.patch.mdb.17.2); productCode(0)
2019/09/13 13.45.25.823 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DatabasePersister] al_cdb_componentinstallstate count 1
2019/09/13 13.45.25.826 DEBUG [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DatabasePersister] Update to al_cdb_componentinstallstate successful
2019/09/13 13.45.25.826 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [DeployThread] Task 'task.sdm.patch.mdb.17.2' status saved to DB ....
2019/09/13 13.45.25.826 DEBUG [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [ProgressPage] ProgressPage - Task Error.
2019/09/13 13.45.25.826 DEBUG [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [ProgressPage] Task Error. TaskID: task.sdm.patch.mdb.17.2,Applying CA Service Desk Manager MDB Update(s) : 17.2
2019/09/13 13.45.31.517 WARN [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [Messages] Unable to find resource task.sdm.patch.mdb.17.2 in bundle com/ca/smsi/installui/resources/ui/configui
2019/09/13 13.45.31.531 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [SDMPatch] Copying log files from D:\PROGRA~3\CA\SERVIC~1\patches\cum2 to C:\Users\ADMINK~3\AppData\Local\Temp\casm\Patching\LEH_20190913_132944\SDM_MDB_20190913_134516
2019/09/13 13.45.31.564 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [SDMPatch] Log files copied successfully to C:\Users\ADMINK~3\AppData\Local\Temp\casm\Patching\LEH_20190913_132944\SDM_MDB_20190913_134516
2019/09/13 13.45.32.490 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [SDMPatch] Log files copied successfully to C:\Users\ADMINK~3\AppData\Local\Temp\casm\Patching\LEH_20190913_132944\SDM_MDB_20190913_134516
2019/09/13 13.45.40.432 INFO [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [SDMPatch] Log files copied successfully to C:\Users\ADMINK~3\AppData\Local\Temp\casm\Patching\LEH_20190913_132944\SDM_MDB_20190913_134516
2019/09/13 13.45.40.432 DEBUG [DeployThread: Applying CA Service Desk Manager MDB Update(s) : 17.2 ] [Task] inside initErrMap() generic. This method should be overloaded if possible
2019/09/13 13.45.41.432 INFO [DeployThread] [DeployThread] task.sdm.patch.mdb.17.2 : failed
2019/09/13 13.45.41.432 INFO [DeployThread] [DeployThread] Abort requested while running task: Applying CA Service Desk Manager MDB Update(s) : 17.2
2019/09/13 13.49.50.757 DEBUG [main] [InstallerUI] Copying to D:\Program Files (x86)\CA\SC\logs201909131349
2019/09/13 13.49.50.757 DEBUG [main] [InstallerUI] Copying from C:\Users\ADMINK~3\AppData\Local\Temp\casm