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Running pdm_load as stated on the CA Service Management 17.1.0.2 Post Installation steps fails

  • 1.  Running pdm_load as stated on the CA Service Management 17.1.0.2 Post Installation steps fails

    Posted Jul 04, 2019 04:03 PM
    When executing the post installation steps of the patch an error occurs when trying to run pdm_load because the files 17_1_02_insert.dat and 17_1_02_update.dat can not be found in the path NX_ROOT\data

    Solution:
    Go to the NX_ROOT\temp\T6D9410 directory and locate both files, copy them to the NX_ROOT\data directory and re-execute the post installation steps of the patch.

    Regards,

    Anais

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    CONSULTOR ITSM
    IT BUSINESS SOLUTIONS DEF
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  • 2.  RE: Running pdm_load as stated on the CA Service Management 17.1.0.2 Post Installation steps fails
    Best Answer

     
    Posted Jul 08, 2019 12:44 PM
    Thank you for sharing this with the community!

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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    Original Message