Clarity Service Management

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MAIL NOTIFICATION ISSUE

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  • 1.  MAIL NOTIFICATION ISSUE

    Posted 08-30-2019 04:46 AM
    ​Hi Guys,

    I am having issues with mail notifications especially Initial and Transfer, I only get major 50% and closed regularly.

    Kindly assist.


  • 2.  RE: MAIL NOTIFICATION ISSUE
    Best Answer

    Posted 08-30-2019 10:55 AM
    Will need some more details.

    What version of SDM is installed?

    When did the issue start occurring?

    Any errors in the STDLOGs?

    Do you see any recent files in the NX_ROOT\site\mail_queue or NX_ROOT\site\mail_undeliverable folders on the SDM server?

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    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.
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