CA Process Automation 4.3.03 - Process hanging with running operator

[Peter Schmidt]

Hi,
I had some curious effect on customers productive site.
A bunch of processes where hanging since several days in status running.
Looking where they stuck I found active operators like JavaScript-Operator with circling activ icon.
Those processes could not be cancelled - status remained active.

I had to restart Process automation. After that processes where continued (with error because I had not catched such situation).

In c2o.log I find something like this:
C2OSoapControllerServlet:404No SOAP Action specifiedPOST

After restart this error didn't appear again till now.

Does anybody have any idea what could have happened and what I could look for when it appears again?

Thanks for any idea.

Regards,
Peter

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Senior Technical Consultant
Fujitsu Services
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[Pier Olivier Tremblay]

You should post on ITPAM communty : https://community.broadcom.com/enterprisesoftware/communities/community-home?CommunityKey=1363a827-69af-4b38-b1c8-bfff7de977fd

[Peter Schmidt]

Hi Pier,
I've also posted it in ITPAM-community now.

Thanks and regards,
Peter

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Senior Technical Consultant
Fujitsu Services
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