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Pdm_mail_nxd daemon Issue

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  • 1.  Pdm_mail_nxd daemon Issue

    Posted 01-10-2020 04:44 AM
    Hello Team,
    I am currently running a high availability architecture in a customer environment and i noticed that the status of the pdm_mail_nxd daemon on the Background server keeps on connecting,even after service restart it does not take up to 24hrs before connecting again. How do i fix this problem?
    Thanks


  • 2.  RE: Pdm_mail_nxd daemon Issue

    Posted 01-16-2020 11:51 AM
    Ayodeji, I would take a look at stdlog as a first step to see what kind of messages there related to this. Thanks _Chi


  • 3.  RE: Pdm_mail_nxd daemon Issue

    Posted 01-16-2020 12:38 PM
    Hello Chi,
    kindly find stdlog below...

    01/16 18:14:11.19 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:11.19 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:16.61 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn018318-572789598:0x25093de0 logoff; id(0F3901F12B983F49AF62839D4C6EC652); session count 23301/16 18:14:16.77 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:17.05 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session tn032870-1131214490:0x149cb290 timed out; session count 23201/16 18:14:21.82 HO-CASDMAPP1   domsrvr             11360 ERROR        factory.c             7331 Error at got_attr_vals in at_by_key: 103 not found01/16 18:14:22.11 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1450 cr_wf:424102 not a ticket object. The ticket object should be cr/chg/iss.01/16 18:14:22.12 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Approval Required from Chief Information Officer(ITSR) for ITSR# 306808) Message(Dear Chief Information Officer(ITSR) Team,  Approval required for the below ITSR details  Thanks  Staff ID: SN026460 Open Date/Time: 01/16/2020 15:36:33 Group: Chief Information Officer(ITSR) Justification: To complete the project work on Bank 3D application End User Location: Head OFFICE & ANNEX.Information Technology Affected User/Customer: IDOWU ABIMBOLA Ticket Details: Kindly permit Bank 3D application  live server IP 172.31.0.10 to be able to reach our Endpoint over the existing VPN used for test  server.  Click on the following URL to view : https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr_wf+SKIPLIST=1+QBE.EQ.id=424102 ) Message HTML( )01/16 18:14:22.16 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Adesina, Akeem A' contact did not receive a notification - no notification method specified for level Normal.01/16 18:14:22.17 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1450 cr_wf:424102 not a ticket object. The ticket object should be cr/chg/iss.01/16 18:14:24.25 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn022399-1050413895:0x1adf6ba8 timed out; session count 23101/16 18:14:26.82 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:26.92 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:27.38 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:27.41 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:29.59 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn020658-721349345:0x21b39fa8 logoff; id(C142FC0DC13A7A4BA23282C4C6B110C9); session count 23001/16 18:14:30.96 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn019999-2068732119:0x25097588 ended without logout; session count 22901/16 18:14:31.19 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn027248-1438804502:0x1ea4cc68 ended without logout; session count 22801/16 18:14:34.30 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:37.48 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session tn031643-1456025563:0x21b44f30 timed out; session count 22701/16 18:14:47.66 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn027525-478254409:0x1adf1608 ended without logout; session count 22601/16 18:14:49.66 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'ISOD Channels Application' contact did not receive a notification - no notification method specified for level Normal.01/16 18:14:49.82 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:49.91 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:49.99 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:50.09 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:50.18 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:50.29 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:50.33 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:50.39 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:50.47 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn027271-928725690:0x169cacf8 timed out; session count 22501/16 18:14:50.99 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:52.70 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:14:59.08 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:14:59.17 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:07.63 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:07.66 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:08.89 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'ISOD Channels Application' contact did not receive a notification - no notification method specified for level Normal.01/16 18:15:09.07 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:15:09.16 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:15:09.27 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:15:09.30 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn029037-1240402131:0x17baf310 ended without logout; session count 22401/16 18:15:09.38 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:15:09.49 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:15:09.59 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:15:09.69 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:15:10.89 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1570538241:0x25098AF0 login by analyst SN027525 (cnt:76F4A16A03AEE34784E500580ED70FAD); session count 22501/16 18:15:11.03 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:11.13 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:18.52 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 532731212:0x2508B4E0 login by employee SN029037 (cnt:07C9B7BA7B0B7C4A9A0A1A4FF06BFC8D); session count 22601/16 18:15:19.18 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:19.21 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:19.26 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:19.39 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn021483-786744532:0x1ea43f20 timed out; session count 22501/16 18:15:21.80 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:35.61 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session TN091266-2075141500:0x149cf710 timed out; session count 22401/16 18:15:35.71 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session TN040835-1466308843:0x1adf22e0 timed out; session count 22301/16 18:15:37.52 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 256905702:0x25091758 login by employee SN021799 (cnt:6D3BC43D2CBE3E49B2457B40C3718602); session count 22401/16 18:15:39.00 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:39.05 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:39.09 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:40.51 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1114968061:0x25093550 login by employee SN027034 (cnt:553DF734550A1A4CB7E5555485FDE125); session count 22501/16 18:15:40.96 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:40.99 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:41.88 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:41.95 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:41.99 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:42.53 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 522933784:0x2508B928 login by employee SN028056 (cnt:869DF6323333F64D9488130E19A95124); session count 22601/16 18:15:43.26 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:43.26 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:43.31 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:43.64 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn022133-1231042912:0x2509fa40 ended without logout; session count 22501/16 18:15:45.11 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:45.35 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:57.51 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session tn050207-741952928:0x169cc260 timed out; session count 22401/16 18:15:57.88 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1131282914:0x2508E840 login by employee SN019308 (cnt:92E4E113804B074FB3AC12407E652AA2); session count 22501/16 18:15:58.47 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:59.51 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:59.56 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:59.61 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:59.65 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:15:59.72 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:01.44 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:01.49 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Amadi, Agatha ' contact did not receive a notification - no notification method specified for level Normal.01/16 18:16:01.69 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Request 307410 Initial) Message(Request 307410 Initial. Assigned to:  Customer: Akano, Olubanke K Staff id: SN009194 End User Lcoation: BRANCHES.SOUTH WEST.SOUTH WEST 1.Ibadan (Bank Road) Branch Description: Dear team,  Kindly generate CAMSOL report for the under-listed customer.               NAME                           ACCOUNT NUMBER                 BVN AREMU RAMONI OLASUPO -      2023276941                  22168629202 Regards. Olubanke Akano RM Ibadan Main  Click on the following URL to view: https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=710603) Message HTML(<P><TABLE style="VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none;  cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=1 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #336699; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P> <A title="Go to Request 307410" href="https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=710603" target=_blank> <STRONG> <FONT face=arial,helvetica,sans-serif color=#336699>Request 307410</FONT> </STRONG> </A> <STRONG> <FONT face=arial,helvetica,sans-serif color=#336699> Initial Notification</FONT> </STRONG> </P> <STRONG> <FONT face=arial,helvetica,sans-serif> <FONT size=2> <P> <FONT face=verdana,arial,helvetica,sans-serif size=2>Contact: Akano, Olubanke K<BR> Phone: 08035793924 (H1); <BR> Email: olubanke.akano@firstbanknigeria.com</FONT> </P> </FONT> </FONT> </STRONG> </TD> </TR> </TBODY> </TABLE> </P> <P> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Summary</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>Dear team,&nbsp;&nbsp;&nbsp;&nbsp;Kindly generate CAMSOL report for the under-li...</FONT> </TD> </TR> </TBODY> </TABLE> </P> <P> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P align=left> <FONT face=verdana,arial,helvetica,sans-serif size=2> <STRONG>Affected End User </STRONG> </FONT> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P align=left> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Area</FONT> </STRONG> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P align=left><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Status</FONT> </STRONG> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P align=left> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Priority</FONT> </STRONG> </P> </TD> </TR> <TR> <TD> <P align=left> <FONT face=verdana,arial,helvetica,sans-serif size=2>Akano, Olubanke K</FONT> </P> </TD> <TD> <P align=left><FONT size=2><FONT face=verdana,arial,helvetica,sans-serif><STRONG>&nbsp;</STRONG>FIRSTBANK NIGERIA.RCAM.CAMSOL Check - WESTERN DELTA & EDO BRANCHES.Request for CAMSOL Check-Single customer</FONT> </FONT> </P> </TD> <TD> <P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2>Open</FONT> </P> </TD> <TD> <P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2>None</FONT> </P> </TD> </TR> </TBODY> </TABLE> </P> </STRONG> </FONT> </FONT> <FONT size=2><STRONG><P><TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Reported By</FONT> </STRONG> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Assignee</FONT> </STRONG> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Group</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>Akano, Olubanke K</FONT> </TD> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2></FONT> </TD> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>RCAM - CAMSOL Check WESTERN, DELTA AND EDO BRANCHES </FONT> </TD> </TR> </TBODY> </TABLE> </P> <P> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=Verdana size=2>Staff ID</FONT> </STRONG> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=Verdana size=2>Urgency</FONT> </STRONG> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <STRONG> <FONT face=Verdana size=2>Impact</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=Verdana size=2>SN009194</FONT> </TD> <TD> <FONT face=Verdana size=2></FONT> </TD> <TD> <FONT face=Verdana size=2>None</FONT> </TD> </TR> </TBODY> </TABLE> </P> <P> <FONT size=2><FONT face=verdana,arial,helvetica,sans-serif> <STRONG> </P> </STRONG> </FONT> </FONT> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Description</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>Dear team,<BR> <BR> Kindly generate CAMSOL report for the under-listed customer.<BR> <BR> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NAME&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ACCOUNT NUMBER&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BVN<BR> AREMU RAMONI OLASUPO -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2023276941&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;22168629202<BR> Regards.<BR> Olubanke Akano<BR> RM Ibadan Main </FONT> </TD> </TR> </TBODY> </TABLE> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>End User Location</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>BRANCHES.SOUTH WEST.SOUTH WEST 1.Ibadan (Bank Road) Branch </FONT> </TD> </TR> </TBODY> </TABLE> </STRONG> </FONT> )01/16 18:16:04.33 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:04.34 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:06.06 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:06.07 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:12.36 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn018815-239491548:0x1adfb8b8 timed out; session count 22401/16 18:16:14.22 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn022338-98164617:0x250a0718 ended without logout; session count 22301/16 18:16:15.20 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session tn018308-629357599:0x1ea49908 timed out; session count 22201/16 18:16:17.50 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:32.15 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:32.18 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:40.51 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'ISOD Channels Application' contact did not receive a notification - no notification method specified for level Normal.01/16 18:16:40.70 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:40.80 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:40.91 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:41.01 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:41.12 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:41.24 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:41.35 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:42.16 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:16:42.20 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Amadi, Agatha ' contact did not receive a notification - no notification method specified for level Normal.01/16 18:16:42.37 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Request 307396 Initial) Message(Request 307396 Initial. Assigned to:  Customer: Umar, Ismail  Staff id: SN024554 End User Lcoation: BRANCHES.NORTH.NORTH WEST.Kano Zaria Road Branch Description: This request is for CAMSOL clearance for the following customers to enable us process their PLAS request;  1. USMAN MAITAMA 2025960284 2. SALIHU MUSTAPHA BALA 2018968552 3. ABDULLAHI MUHAMMAD 2034870831 4. MAIWURNO ABUBAKAR 2020223322 5. ADAMU BAFFA GARKO 2026770608  Regards.  Click on the following URL to view: https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=710589) Message HTML(<P><TABLE style="VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none;  cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=1 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #336699; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P> <A title="Go to Request 307396" href="https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=710589" target=_blank> <STRONG> <FONT face=arial,helvetica,sans-serif color=#336699>Request 307396</FONT> </STRONG> </A> <STRONG> <FONT face=arial,helvetica,sans-serif color=#336699> Initial Notification</FONT> </STRONG> </P> <STRONG> <FONT face=arial,helvetica,sans-serif> <FONT size=2> <P> <FONT face=verdana,arial,helvetica,sans-serif size=2>Contact: Umar, Ismail <BR> Phone: 08036424589 (M); <BR> Email: Ismail.Umar@firstbanknigeria.com</FONT> </P> </FONT> </FONT> </STRONG> </TD> </TR> </TBODY> </TABLE> </P> <P> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Summary</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>This request is for CAMSOL clearance for the following custo...</FONT> </TD> </TR> </TBODY> </TABLE> </P> <P> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P align=left> <FONT face=verdana,arial,helvetica,sans-serif size=2> <STRONG>Affected End User </STRONG> </FONT> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P align=left> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Area</FONT> </STRONG> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P align=left><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Status</FONT> </STRONG> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P align=left> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Priority</FONT> </STRONG> </P> </TD> </TR> <TR> <TD> <P align=left> <FONT face=verdana,arial,helvetica,sans-serif size=2>Umar, Ismail </FONT> </P> </TD> <TD> <P align=left><FONT size=2><FONT face=verdana,arial,helvetica,sans-serif><STRONG>&nbsp;</STRONG>FIRSTBANK NIGERIA.RCAM.CAMSOL Check-NORTHERN BRANCHES.Request for CAMSOL Check 5 customers and below</FONT> </FONT> </P> </TD> <TD> <P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2>Open</FONT> </P> </TD> <TD> <P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2>None</FONT> </P> </TD> </TR> </TBODY> </TABLE> </P> </STRONG> </FONT> </FONT> <FONT size=2><STRONG><P><TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <P> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Reported By</FONT> </STRONG> </P> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Assignee</FONT> </STRONG> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <STRONG> <FONT face=verdana,arial,helvetica,sans-serif size=2>Group</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>Umar, Ismail </FONT> </TD> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2></FONT> </TD> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>RCAM - CAMSOL Check NORTHERN BRANCHES</FONT> </TD> </TR> </TBODY> </TABLE> </P> <P> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=Verdana size=2>Staff ID</FONT> </STRONG> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=Verdana size=2>Urgency</FONT> </STRONG> </TD> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"> <STRONG> <FONT face=Verdana size=2>Impact</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=Verdana size=2>SN024554</FONT> </TD> <TD> <FONT face=Verdana size=2></FONT> </TD> <TD> <FONT face=Verdana size=2>None</FONT> </TD> </TR> </TBODY> </TABLE> </P> <P> <FONT size=2><FONT face=verdana,arial,helvetica,sans-serif> <STRONG> </P> </STRONG> </FONT> </FONT> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Description</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>This request is for CAMSOL clearance for the following customers to enable us process their PLAS request;<BR> <BR> 1. USMAN MAITAMA 2025960284<BR> 2. SALIHU MUSTAPHA BALA 2018968552<BR> 3. ABDULLAHI MUHAMMAD 2034870831<BR> 4. MAIWURNO ABUBAKAR 2020223322<BR> 5. ADAMU BAFFA GARKO 2026770608<BR> <BR> Regards. </FONT> </TD> </TR> </TBODY> </TABLE> <TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void> <TBODY> <TR> <TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>End User Location</FONT> </STRONG> </TD> </TR> <TR> <TD> <FONT face=verdana,arial,helvetica,sans-serif size=2>BRANCHES.NORTH.NORTH WEST.Kano Zaria Road Branch </FONT> </TD> </TR> </TBODY> </TABLE> </STRONG> </FONT> )01/16 18:16:44.13 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:46.75 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:48.65 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:50.68 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn009194-1275480768:0x2508e3f8 ended without logout; session count 22101/16 18:16:52.22 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn020679-888674020:0x17bb84a0 logoff; id(A518473931BB9841ACAFEF4D5BE07DB9); session count 22001/16 18:16:58.26 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:58.29 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:16:59.35 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:00.55 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:02.63 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:03.26 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:03.69 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:12.45 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:16.28 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:16.90 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:16.94 HO-CASDMAPP1   boplgin              9656 ERROR        bplaccess.c           4469 AHD04042:Login failed for userid (SN022116); login timed out01/16 18:17:16.96 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             4077 This request took 10030 milliseconds to complete. session id:0 login name: htmpl name:login.htmpl01/16 18:17:17.92 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:18.12 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:21.47 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session tn031654-577982974:0x17bb5e18 timed out; session count 21901/16 18:17:22.10 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:22.14 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:23.69 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:23.77 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:27.67 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:28.03 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1721869844:0x25095BD8 login by employee SN022116 (cnt:C7FB38246EB93F47A72BF61EE1329965); session count 22001/16 18:17:28.11 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:31.45 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:31.59 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:31.65 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:31.80 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn021941-1549722423:0x13268770 timed out; session count 21901/16 18:17:34.15 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:38.29 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session SN023943-631438076:0x17ba94e0 timed out; session count 21801/16 18:17:44.90 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:47.63 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 119271086:0x25098F38 login by employee SN020109 (cnt:24DCEF8265B9904383D4245FCFB8BC13); session count 21901/16 18:17:48.14 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:48.15 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:48.19 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:48.25 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:48.43 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn024554-1865164807:0x17bb4cf8 logoff; id(597035FD6C98F045B34149996A01E62C); session count 21801/16 18:17:48.52 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 470633477:0x25099C10 login by analyst Sn025012 (cnt:294E5762F368ED4FB13F49C98EAF65E5); session count 21901/16 18:17:49.91 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Ajayi, Olutomilayo ' contact did not receive a notification - no notification method specified for level Low.01/16 18:17:50.05 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:50.54 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:50.61 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             3327 No window name specified for REMOVECACHE01/16 18:17:50.63 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:50.74 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:50.85 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:50.95 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:51.08 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:51.19 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:51.34 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:51.47 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:17:52.36 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:54.59 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:56.70 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:17:56.72 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:05.38 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:05.72 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:08.49 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn028722-1468928514:0x2509e920 timed out; session count 21801/16 18:18:09.75 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn020993-1532558427:0xcdd7e88 timed out; session count 21701/16 18:18:12.09 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn025130-1363663603:0x21b3f548 timed out; session count 21601/16 18:18:15.01 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:15.04 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:15.04 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'ISOD Core Financial Applications' contact did not receive a notification - no notification method specified for level Normal.01/16 18:18:15.26 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:15.37 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:15.49 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:15.59 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:15.68 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:15.80 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:15.87 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:15.97 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:16.06 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:16.09 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             3327 No window name specified for REMOVECACHE01/16 18:18:16.15 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:17.14 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             3327 No window name specified for REMOVECACHE01/16 18:18:20.39 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 323871648:0x2509A4A0 login by employee GH031821 (cnt:6F773C8986E97C498504384B4E4ED1FF); session count 21701/16 18:18:20.91 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:20.92 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:20.96 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:21.48 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             3327 No window name specified for REMOVECACHE01/16 18:18:24.87 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:26.71 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:26.74 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:31.10 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn020086-262736424:0x250901f0 logoff; id(C1D1E6C2533F844E8BADB9B6C6107E02); session count 21601/16 18:18:32.15 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 688202167:0x2509B5C0 login by employee SN017603 (cnt:FE2C4747D040CB43987170A21F7E73DE); session count 21701/16 18:18:33.09 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'ISOD Core Financial Applications' contact did not receive a notification - no notification method specified for level Normal.01/16 18:18:33.15 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Idokogi, Josephine I' contact did not receive a notification - no notification method specified for level Low.01/16 18:18:33.16 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Idokogi, Josephine I' contact did not receive a notification - no notification method specified for level Low.01/16 18:18:33.38 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:33.49 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:33.58 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:33.71 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:33.83 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:33.96 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:34.10 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:34.22 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:34.33 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:34.49 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:34.58 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:34.60 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:36.04 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:36.04 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:36.21 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:39.75 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'ISOD Core Financial Applications' contact did not receive a notification - no notification method specified for level Normal.01/16 18:18:39.80 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Osifowora, Adebola I' contact did not receive a notification - no notification method specified for level Low.01/16 18:18:40.02 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.13 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.25 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.36 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.47 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.55 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.66 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.76 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.85 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:40.98 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:18:41.51 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:43.96 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn021655-1491478876:0x2508ec88 timed out; session count 21601/16 18:18:44.02 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:48.69 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 920858090:0x25096020 login by employee TN060304 (cnt:12101520360B9645AD49BD3B7394EFFB); session count 21701/16 18:18:49.81 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:49.82 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:49.87 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:53.39 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:56.20 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:57.98 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:18:58.01 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:01.26 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:01.27 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:01.32 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:01.63 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:01.83 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:09.26 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn018527-1252254669:0x1adfa798 timed out; session count 21601/16 18:19:15.60 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:18.20 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:21.21 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:23.40 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:23.46 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:26.86 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:29.28 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:30.51 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1450 cr_wf:423999 not a ticket object. The ticket object should be cr/chg/iss.01/16 18:19:30.53 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Approval Required from Maker (ISOD) for ITSR# 305444) Message(Dear User,  Your request has been approved by Maker (ISOD) Team for following request details.  Thankyou  Staff ID: tmp10484 Open Date/Time: 01/16/2020 10:46:18 Group: Maker (ISOD) Justification: This is to allow the developers to continue work on FBN Nano Lending Project. End User Location: Head OFFICE & ANNEX.Information Technology Affected User/Customer: EBODA ADEBAYO Ticket Details: This request is for network IP Permission for FBN Nano Lending Developer to access test environment. His ID is TMP10479  Host IP 172.16.28.123  Destination IP 10.2.249.65   PORT  10030, 10033  Click on the following URL to view : https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr_wf+SKIPLIST=1+QBE.EQ.id=423999 ) Message HTML( )01/16 18:19:30.71 HO-CASDMAPP1   domsrvr             11360 ERROR        factory.c             7331 Error at got_attr_vals in at_by_key: 103 not found01/16 18:19:30.80 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Request 305444 Update Status) Message(Request 305444 Update Status. Assigned to:  Customer: EBODA, ADEBAYO O Description: This request is for network IP Permission for FBN Nano Lending Developer to access test environment. His ID is TMP10479  Host IP 172.16.28.123  Destination IP 10.2.249.65   PORT  10030, 10033  Click on the following URL to view: https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=708637) Message HTML(<P><TABLE style="VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=1 frame=void><TBODY><TR><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #336699; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P><A title="Go to Request 305444" href="https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=708637" target=_blank><STRONG><FONT face=arial,helvetica,sans-serif color=#336699>Request 305444</FONT></STRONG></A><STRONG><FONT face=arial,helvetica,sans-serif color=#336699> Update Status Notification</FONT></STRONG></P><STRONG><FONT face=arial,helvetica,sans-serif><FONT size=2><P><FONT face=verdana,arial,helvetica,sans-serif size=2>Workflow task (IMPO) (cr_wf:423999) updated:<BR> FIELD='status' OLD='Pending' NEW='Treated'<BR> </FONT></P></FONT></FONT></STRONG></TD></TR></TBODY></TABLE></P><P><TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void><TBODY><TR><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Summary</FONT></STRONG></TD></TR><TR><TD><FONT face=verdana,arial,helvetica,sans-serif size=2>This request is for network IP Permission for FBN Nano Lendi...</FONT></TD></TR></TBODY></TABLE></P><P><TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void><TBODY><TR><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2><STRONG>Affected End User </STRONG></FONT></P></TD><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P align=left><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Area</FONT></STRONG></P></TD><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P align=left><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Status</FONT></STRONG></P></TD><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P align=left><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Priority</FONT></STRONG></P></TD></TR><TR><TD><P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2>EBODA, ADEBAYO O</FONT></P></TD><TD><P align=left><FONT size=2><FONT face=verdana,arial,helvetica,sans-serif><STRONG>&nbsp;</STRONG>Head Office.IT and ISOD Control.User Access to servers (TEST ENV)</FONT></FONT></P></TD><TD><P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2>Work in Progress</FONT></P></TD><TD><P align=left><FONT face=verdana,arial,helvetica,sans-serif size=2>None</FONT></P></TD></TR></TBODY></TABLE></P></STRONG></FONT></FONT><FONT size=2><STRONG><P><TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void><TBODY><TR><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><P><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Reported By</FONT></STRONG></P></TD><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Assignee</FONT></STRONG></TD><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Group</FONT></STRONG></TD></TR><TR><TD><FONT face=verdana,arial,helvetica,sans-serif size=2>EBODA, ADEBAYO O</FONT></TD><TD><FONT face=verdana,arial,helvetica,sans-serif size=2></FONT></TD><TD><FONT face=verdana,arial,helvetica,sans-serif size=2></FONT></TD></TR></TBODY></TABLE></P><P><TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void><TBODY><TR><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=Verdana size=2>Severity</FONT></STRONG></TD><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=Verdana size=2>Urgency</FONT></STRONG></TD><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=Verdana size=2>Impact</FONT></STRONG></TD></TR><TR><TD><FONT face=Verdana size=2></FONT></TD><TD><FONT face=Verdana size=2></FONT></TD><TD><FONT face=Verdana size=2>None</FONT></TD></TR></TBODY></TABLE></P><P><FONT size=2><FONT face=verdana,arial,helvetica,sans-serif><STRONG></P></STRONG></FONT></FONT><TABLE style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; WIDTH: 100%; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none; cssFloat: none" cellSpacing=1 cellPadding=1 rules=none summary="" border=0 frame=void><TBODY><TR><TD style="BACKGROUND-IMAGE: none; VERTICAL-ALIGN: top; COLOR: #191970; BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BACKGROUND-COLOR: #9cc2e4; TEXT-ALIGN: left; BORDER-BOTTOM-STYLE: none"><STRONG><FONT face=verdana,arial,helvetica,sans-serif size=2>Description</FONT></STRONG></TD></TR><TR><TD><FONT face=verdana,arial,helvetica,sans-serif size=2>This request is for network IP Permission for FBN Nano Lending Developer to access test environment. His ID is TMP10479<BR> <BR> Host IP<BR> 172.16.28.123<BR> <BR> Destination IP<BR> 10.2.249.65 <BR> <BR> PORT <BR> 10030, 10033</FONT></TD></TR></TBODY></TABLE></STRONG></FONT> )01/16 18:19:31.31 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1450 cr_wf:424000 not a ticket object. The ticket object should be cr/chg/iss.01/16 18:19:31.33 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Approval Required from Checker (ISOD) for ITSR# 305444) Message(Dear Checker (ISOD) Team,  Approval required for the below ITSR details  Thanks  Staff ID: tmp10484 Open Date/Time: 01/16/2020 10:46:18 Group: Checker (ISOD) Justification: This is to allow the developers to continue work on FBN Nano Lending Project. End User Location: Head OFFICE & ANNEX.Information Technology Affected User/Customer: EBODA ADEBAYO Ticket Details: This request is for network IP Permission for FBN Nano Lending Developer to access test environment. His ID is TMP10479  Host IP 172.16.28.123  Destination IP 10.2.249.65   PORT  10030, 10033  Click on the following URL to view : https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr_wf+SKIPLIST=1+QBE.EQ.id=424000 ) Message HTML( )01/16 18:19:31.74 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Nnaji, Harrison ' contact did not receive a notification - no notification method specified for level Normal.01/16 18:19:31.76 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1450 cr_wf:424000 not a ticket object. The ticket object should be cr/chg/iss.01/16 18:19:32.53 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1450 cr_wf:424000 not a ticket object. The ticket object should be cr/chg/iss.01/16 18:19:32.54 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Approval Required from Checker (ISOD) for ITSR# 305444) Message(Dear Checker (ISOD) Team,  Approval required for the below ITSR details  Thanks  Staff ID: tmp10484 Open Date/Time: 01/16/2020 10:46:18 Group: Checker (ISOD) Justification: This is to allow the developers to continue work on FBN Nano Lending Project. End User Location: Head OFFICE & ANNEX.Information Technology Affected User/Customer: EBODA ADEBAYO Ticket Details: This request is for network IP Permission for FBN Nano Lending Developer to access test environment. His ID is TMP10479  Host IP 172.16.28.123  Destination IP 10.2.249.65   PORT  10030, 10033  Click on the following URL to view : https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr_wf+SKIPLIST=1+QBE.EQ.id=424000 ) Message HTML( )01/16 18:19:43.88 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:47.68 HO-CASDMAPP1   web:local            1524 ERROR        session.c            10335 Session id 478254409 for Session sn027525-478254409:0x1adf1608 was not indexed01/16 18:19:49.08 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1165054403:0x250A0B60 login by employee SN019957 (cnt:B420C06BC5FB96479D537781BEB412D7); session count 21701/16 18:19:50.50 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:50.54 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:50.58 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:52.09 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session fic00028-1488622334:0x250a1838 timed out; session count 21601/16 18:19:58.20 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:58.24 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:19:59.71 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:19:59.73 HO-CASDMAPP1   domsrvr             11360 SIGNIFICANT  connmgr.c             2410 Connecting client pdm_exporter-HO-CASDMAPP1-#1695601/16 18:19:59.74 HO-CASDMAPP1   pdm_exporter        16956 SIGNIFICANT  pdm_exporter.c         150 Connected to server HO-CASDMAPP1 (domsrvr)01/16 18:19:59.75 HO-CASDMAPP1   pdm_exporter        16956 SIGNIFICANT  nx_exporter.c         1643 Export (pdmweb:HO-CASDMAPP1#5820105:16facf45179:-8000-16056-48) started for Userid(SN028591) Factory(cr) Where(open_date >= 1575177300 AND open_date <= 1577833199 AND group = U'ECE908A0E1084A489CDE098E1211C3E6' AND ( type = 'R' OR type = '' OR type IS NULL ) AND (sla_violation > 0))01/16 18:19:59.94 HO-CASDMAPP1   pdm_exporter        16956 SIGNIFICANT  nx_exporter.c         1680 Export (pdmweb:HO-CASDMAPP1#5820105:16facf45179:-8000-16056-48) completed after (0.193) seconds.01/16 18:19:59.95 HO-CASDMAPP1   domsrvr             11360 SIGNIFICANT  connmgr.c             2410 Disconnecting client pdm_exporter-HO-CASDMAPP1-#1695601/16 18:20:00.30 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:00.39 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:20:00.42 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:00.52 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:00.61 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:00.69 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:00.78 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:00.89 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:01.00 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:01.14 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:20:02.44 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session TN032614-130174041:0x17baa1b8 timed out; session count 21501/16 18:20:02.61 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1312879720:0x25096468 login by analyst SN011215 (cnt:64A8E6B1B461C948BBD227B911E8FA08); session count 21601/16 18:20:14.75 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn024336-449908949:0x17bae638 timed out; session count 21501/16 18:20:30.15 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn024022-1327150166:0x21b3ecb8 timed out; session count 21401/16 18:20:35.66 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn026239-1116886111:0x21b3f100 logoff; id(AA71AE662A8C10499E85EBC25C379FCE); session count 21301/16 18:20:41.24 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:20:44.13 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn025363-1541498734:0x17bb6af0 timed out; session count 21201/16 18:20:44.22 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 722420159:0x25097140 login by employee SN024786 (cnt:AEA175F5D9EDCC4B84E750330E96E1F2); session count 21301/16 18:20:45.21 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:20:45.27 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:20:45.32 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:20:46.24 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cr.spl                 308 Transition from 'Open' to 'Acknowledged' is not allowed - WARNING01/16 18:20:46.59 HO-CASDMAPP1   domsrvr             11360 ERROR        factory.c             7331 Error at got_attr_vals in at_by_key: 103 not found01/16 18:20:47.10 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1450 cr_wf:424135 not a ticket object. The ticket object should be cr/chg/iss.01/16 18:20:47.11 HO-CASDMAPP1   bpnotify_nxd        10492 ERROR        pdm_mail_common.c     1367 Email address is not set. Email Subject(Approval Required from Head IT Operations & Services Mgt(ITSR) for ITSR# 307216) Message(Dear Head IT Operations & Services Mgt(ITSR) Team,  Approval required for the below ITSR details  Thanks  Staff ID: SN029299 Open Date/Time: 01/16/2020 17:03:56 Group: Head IT Operations & Services Mgt(ITSR) Justification: For effective communication. End User Location: Head OFFICE & ANNEX.Transaction Banking Group Affected User/Customer: Awosika Ayokunmi Ticket Details: Dear team, Kindly assist to create group mail for Transaction Banking NIBSS. The members of the group mail are listed as follows. SN026489, SN011215, SN023410, SN017515, SN019632, SN029299, SN016372, SN017081. Thanks, kindly treat as urgent.  Click on the following URL to view : https://ho-casdmapp1.nigeria.firstbank.local:8443/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr_wf+SKIPLIST=1+QBE.EQ.id=424135 ) Message HTML( )01/16 18:21:00.28 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:00.34 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:03.05 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:03.06 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:03.70 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:04.95 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn025012-470633477:0x25099c10 logoff; id(294E5762F368ED4FB13F49C98EAF65E5); session count 21201/16 18:21:05.04 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:09.50 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.05 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.16 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.26 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.35 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.46 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.56 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.66 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.75 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:10.85 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:14.34 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn011215-1312879720:0x25096468 logoff; id(64A8E6B1B461C948BBD227B911E8FA08); session count 21101/16 18:21:17.25 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1678716018:0x250A13F0 login by employee SN020956 (cnt:3DCEA1AE07D19E4A81D7B266790AD95F); session count 21201/16 18:21:18.07 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:18.11 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:18.16 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:21.72 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn017970-1594509361:0xcdd3a08 timed out; session count 21101/16 18:21:21.76 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:21:21.86 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:22.98 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 261746265:0x250A20C8 login by analyst SN022873 (cnt:9D9FF471DC192D49AF353317FA45148E); session count 21201/16 18:21:23.24 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:24.28 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:24.62 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:26.74 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 524472484:0x2509FA40 login by analyst SN027895 (cnt:0457923C1C8D604993CD336DDB28D658); session count 21301/16 18:21:31.79 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 388063883:0x250A0718 login by employee TN080303 (cnt:02F48FED3EEF9D49B3FE26DBFE2E4E96); session count 21401/16 18:21:32.67 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:32.68 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:32.73 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:36.71 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1135398974:0x250A2510 login by analyst SN011215 (cnt:64A8E6B1B461C948BBD227B911E8FA08); session count 21501/16 18:21:37.37 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:37.38 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn022119-1854616627:0xa4781a8 timed out; session count 21401/16 18:21:38.39 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:46.53 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:46.55 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:50.54 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:50.61 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:58.21 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             3327 No window name specified for REMOVECACHE01/16 18:21:58.35 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:21:58.38 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:05.99 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:06.14 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:06.47 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn025414-853377962:0x250aa9c8 timed out; session count 21301/16 18:22:08.97 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:08.99 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:10.88 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 374019184:0x2509CF70 login by analyst TN041651 (cnt:B944A2DD896D4842A7404B4CFB606ADC); session count 21401/16 18:22:12.73 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 1010516039:0x2508E3F8 login by employee SN017955 (cnt:0ACF9CFD41A9194DA2A81AEAC832F9BD); session count 21501/16 18:22:14.09 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:14.20 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:14.37 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:18.33 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c            11005 Session 2087714106:0x2508BD70 login by employee SN028929 (cnt:38E3C5F224C5DC419160841D19D23249); session count 21601/16 18:22:18.57 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.09 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.21 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.37 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.48 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.65 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.82 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.95 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:19.98 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:20.11 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:20.23 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:24.54 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:24.67 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:24.85 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:31.05 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:31.49 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:40.99 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:44.36 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:45.68 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn011242-145350793:0x1326b688 ended without logout; session count 21501/16 18:22:46.59 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Onwughai, Gloria O' contact did not receive a notification - no notification method specified for level Low.01/16 18:22:46.60 HO-CASDMAPP1   spelsrvr            14144 SIGNIFICANT  cnt.spl               1180 AHD05376:The 'Onwughai, Gloria O' contact did not receive a notification - no notification method specified for level Low.01/16 18:22:46.84 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:49.69 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:50.63 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:50.80 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:50.94 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:51.06 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:51.20 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:51.32 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:51.42 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:51.55 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:51.67 HO-CASDMAPP1   spelsrvr            14144 ERROR        alg.spl               2473 Error in getting aty dob: NOT FOUND01/16 18:22:53.09 HO-CASDMAPP1   web:local            1524 ERROR        config_file.c          546 Unable to find the security value for the operation, CANCEL. Default to NONE(0)01/16 18:22:53.10 HO-CASDMAPP1   web:local            1524 ERROR        freeaccess.spl       14719 Unknown webengine operation "CANCEL"01/16 18:22:53.23 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:54.36 HO-CASDMAPP1   web:local            1524 ERROR        config_file.c          546 Unable to find the security value for the operation, CANCEL. Default to NONE(0)01/16 18:22:54.36 HO-CASDMAPP1   web:local            1524 ERROR        freeaccess.spl       14719 Unknown webengine operation "CANCEL"01/16 18:22:54.51 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:57.24 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:22:59.53 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn024589-1058227440:0x21b43138 ended without logout; session count 21401/16 18:23:00.33 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:23:02.44 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:23:03.88 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             3327 No window name specified for REMOVECACHE01/16 18:23:08.12 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session sn021799-256905702:0x25091758 ended without logout; session count 21301/16 18:23:17.35 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:23:17.40 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:23:19.09 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:23:19.11 HO-CASDMAPP1   web:local            1524 ERROR        parse.c               3939 Can't find a value for arg Context at tenant_include.htmpl[77]01/16 18:23:20.48 HO-CASDMAPP1   web:local            1524 SIGNIFICANT  session.c             8332 Session tn032845-2003682621:0x1adf40d8 timed out; session count 212


  • 4.  RE: Pdm_mail_nxd daemon Issue
    Best Answer

    Posted 01-16-2020 01:55 PM
    Ayodeji, you should check the stdlog for when SDM starts. If you use java mail(17.1 & 17.2), mail_nxd.log in log folder may help too. thanks _Chi


  • 5.  RE: Pdm_mail_nxd daemon Issue

    Posted 01-22-2020 04:42 AM
    Hello Chen,

    It is getting worse, the pdm_mail_nxd daemon on Application server is not running before it runs then after a while it starts connecting again after a restart of the service. Kindly advise

    Thanks


  • 6.  RE: Pdm_mail_nxd daemon Issue

    Posted 01-22-2020 05:33 AM
    Edited by Brian Mathato 01-22-2020 05:36 AM
    1. What is the SDM version and patch level on your end?

    2. Have you reviewed the logs (mail_nxd.log, in case of r17.x) that Chi referred you to and what errors did you see there?

    3. See also: https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=24942



    ------------------------------
    Kind Regards,
    Brian
    ------------------------------



  • 7.  RE: Pdm_mail_nxd daemon Issue

    Posted 01-22-2020 05:57 AM
    Hello Brian,
    I am using Release: 17.1 and version : 'goa-167'.

    When i checked the mail_nxd.log , i saw an error below
    2020-01-22 09:23:09:636 ERROR [mailNxdActorSystem-akka.actor.default-dispatcher-50] c.c.S.m.NXJavaMailMailer - The transport is not connected or is dead.
    javax.mail.MessagingException: Could not connect to SMTP host: 172.16.26.188, port: 25, response: 421.

    Thanks


  • 8.  RE: Pdm_mail_nxd daemon Issue

    Posted 01-22-2020 06:04 AM
    There's your problem...

    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=101452



    ------------------------------
    Kind Regards,
    Brian
    ------------------------------



  • 9.  RE: Pdm_mail_nxd daemon Issue

    Posted 01-23-2020 02:49 PM

    Ayodeji,
    We have already faced this problem.
    It was exactly what is mentioned at https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=24942 (link sent by Brian)
    Above the error "transport is not connected or dead" search for the first error that after cause smpt error. In our case was "Failed to convert to JAVA MAIL" in message in quee with something wrong. After manual corretion, we ran pdm_d_refresh, because mail_nxd tries ten times and stop (and it does in the same message...).
    There is some SDM updates with changes in mail_nxd, I imagine with more fail tolerance/treatment.
    Good luck



    ------------------------------
    Ricardo Voelcker
    Analista de Sistemas
    Tribunal de Justiça RS
    Brazil
    ------------------------------