CA Service Management

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  • 1.  Change Order and Change Type

    Posted Sep 06, 2019 01:39 PM
    ​I am looking for a way in service desk change order to have a certain field on the change order appear when emergency change type is selected.
    I only need this field for emergency change type. If emergency change type is not selected the field does not need to appear on the form.

    Thanks
    Stephanie

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    Stephanie Connolly
    Blue Cross Blue Shield of Alabama
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  • 2.  RE: Change Order and Change Type
    Best Answer

    Posted Sep 07, 2019 07:37 AM
    This discussion might help you: Hide/display the text field in detail form

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    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants
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