CA Service Management

 View Only
  • 1.  "Remove Line When Blank" functionality not working in JasperSoft Studio

    Posted Jul 02, 2019 08:49 AM

    Hi,


    We are using JasperSoft Studio(Version 6.3.0) as recommended by CA for report generation. 

    "Remove Line when blank" functionality should remove the entire row if any of the field in the row is bank. But row is not getting removed from the table.

    Is it a bug of JasperSoft Studio software or what can we do to make this functionality working.



  • 2.  RE: "Remove Line When Blank" functionality not working in JasperSoft Studio

    Broadcom Employee
    Posted Jul 02, 2019 01:15 PM
    Unless some other community member has any ideas, I would suggest opening a Support Case so that Tibco support can be engaged.

    ------------------------------
    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.
    ------------------------------



  • 3.  RE: "Remove Line When Blank" functionality not working in JasperSoft Studio

    Broadcom Employee
    Posted Jul 03, 2019 08:40 AM
    @Paul Coccimiglio - The customer already has a case opened with Support. I will engage theTibco Support on their behalf...​

    ------------------------------
    ===
    Kind Regards,
    Brian
    ------------------------------



  • 4.  RE: "Remove Line When Blank" functionality not working in JasperSoft Studio
    Best Answer

    Broadcom Employee
    Posted Jul 03, 2019 08:41 AM
    Hi Abinash,


    I reached out to Tibco Support on your behalf...



    Unfortunately, Tibco Support is unable to process your issue further at this time. TIBCO officially discontinued support for TIBCO Jaspersoft Studio 6.3.0. This product version was been retired on 2019-06-28.



    See also the below CA\Broadcom Announcement:



    "https://techdocs.broadcom.com/us/product-content/status/announcement-documents/2018/ca-business-intelligence-jasperreports-server-6-3-eos-announcement.html?r=2"



    I would suggest you upgrade to JasperReports Server r6.4.3



    We'll pursue the matter further if the issue persists post the upgrade to r6.4.3.


    ------------------------------
    ===
    Kind Regards,
    Brian
    ------------------------------



  • 5.  RE: "Remove Line When Blank" functionality not working in JasperSoft Studio

    Posted Jul 03, 2019 09:15 AM
    Hello Brian

    We'll upgrade Jasper server studio and update you asap.






  • 6.  RE: "Remove Line When Blank" functionality not working in JasperSoft Studio

    Broadcom Employee
    Posted Jul 11, 2019 09:03 AM
    Hi Abinash,

    How far are you with the Jasper version upgrade? Has this helped to address your issue or the issue persists?

    ------------------------------
    ===
    Kind Regards,
    Brian
    ------------------------------