CA Service Management

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  • 1.  Get Attachment from SC and put link in SDM

    Posted Mar 18, 2020 01:04 PM
    Hi all

    I'm tryin to get the attachments from SC and put the link in SDM and i do the next in ITPAM:

    I use the getRequestAttachments from the WSDL in SC to get this values :



    So i create the URL to downloand and link the attachment to SDM with the wsdl of SDM but here is the problem: 

    How can i do to link 2 o more attachments? 
    if you see i have an array in CantAdjuntos with the quantity of attachments [0] and [1]


  • 2.  RE: Get Attachment from SC and put link in SDM
    Best Answer

    Posted Mar 18, 2020 02:35 PM
    Create a loop in your process for the number of rows in the array and in the loop add one attachment link at a time.

    ------------------------------
    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants
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  • 3.  RE: Get Attachment from SC and put link in SDM

    Posted Mar 19, 2020 09:51 PM
    Thanks Lindsay, thats it i need do, but......can you tellme how can i do this because i dond have idea how to cover the array.