CA SDM on IIS - Configuration/Setup

[venkateswarlu v]

Hi Community,

CA SDM 17.1
Windows 2016 Server

We have hosted/Configured the Service Desk Manager site on IIS, Configured the IIS binding on port 80(http) and 443(https).

1. Installed IIS web server and added the features as mentioned in Service Management 17.1 Document.
2. configured the web server as 'Tomcat and IIS(Default)' on pdm_configure.
3. Restarted the machine/ SDM Services.

when I have tried to use the http://localhost on application machines, I am getting the default IIS page (NOT the SDM login page)

When I have tried to access the https://localhost on application machine, I am getting the screen as follows


I did try by switching off the IIS Web server option 'Directory Browsing' , and https://localhost  have an empty response. 

anything did I missed here to configure the SDM with IIS? 

Thanks,
Venkat

[Lindsay Estabrooks]

IIS does not re-direct to the application by default. Use the complete URL:

http://localhost/CAisd/pdmweb.exe

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Lindsay Estabrooks
Principal Consultant
IT-EDU Consultants
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