Hi Paul_Coccimiglio!
Thanks for your response!
The version is the 17.1 and i can´t create contacts in the "new contact from ldap" option, .
However, I created the user I am using to integrate with ldap and the authentication worked correctly.
The problem seems to be with something related to LDAP agents.
When I try to create a new contact through the direct option from SDM it is also reported that LDAP agent was not found: