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ISE_BACKENDREFERRAL - backend referring to other service

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  • 1.  ISE_BACKENDREFERRAL - backend referring to other service

    Posted 05-19-2019 12:47 AM

    Hi,

     

     

    We have SDM connected to an EEM server. Due to a vulnerability in RDP we had to install a patch in that server and reboot it. Since that moment we are no longer able to login to SDM and application disappeared from EEM options.
    The error is the one in https://comm.support.ca.com/kb/eepozerror-repository-error-isebackendreferral-backend-referring-to-other-service/kb000053852.

     

    We've already ran the procedure but without success. Any ideas?

     

    Thank you.



  • 2.  Re: ISE_BACKENDREFERRAL - backend referring to other service
    Best Answer

    Posted 05-21-2019 08:06 AM

    pedrojramalho .........

     

    If you have not already done so, I would recommend opening a Support Case so that the EEM Support team can be engaged.

     

    Please provide the Support Case # for reference.