CA Service Management

  • Private Community
 View Only

  • 1.  Does anyone have some documentation for implementing the SDM API in 14.1?

    Posted Mar 11, 2019 10:03 AM

    I am wanting to make a connector in PowerApps to use the SDM API to enable users to use an app in PowerApps to put in basic information and quickly create/close work orders in SDM.



  • 2.  Re: Does anyone have some documentation for implementing the SDM API in 14.1?
    Best Answer

    Broadcom Employee
    Posted Mar 11, 2019 04:21 PM

    Kevin, take a look at

    Web Services Methods - CA Service Management - 14.1 - CA Technologies Documentation 

    createRequest(), closeTicket() etc. Thanks _Chi 



  • 3.  Re: Does anyone have some documentation for implementing the SDM API in 14.1?

    Posted Mar 14, 2019 10:41 AM

    Thank you Chi Chen! This information is very helpful.