Kindly share proper installation document ( step by step ) how to install ITAM.
I have never used it before so please help me out.
What version of ITAM are you trying to install? You can find the steps in our docops documentation. Here is the install documentation for both 14.1 and 17.1
CA Service Management - 14.1https://docops.ca.com/ca-service-management/14-1/en/implementing
CA Service Management - 17.1:https://docops.ca.com/ca-service-management/17-1/en/installing/installing-ca-service-management/installing-ca-asset-portfolio-management
Let us know if you have any additional questions.
I will tell you tomorrow aboutthe version after meeting with client.